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Carol Hotel Omaha – reviews, photos

2.0 of 5
4888 South 118th Street, Omaha, NE 68137 (Formerly Clarno Hotel Omaha)
Hotel amenities
Carol Hotel Omaha
Ranked #66 of 69 hotels in Omaha
2.0 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    2
    4
    15
    17
    53
Date Rating
Chicago
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Decent hotel”
3 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

Stayed here just for one night on our way to Denver. Checked in around midnight and left at noon the next day. It was very quiet, the receptionist was extremely friendly, nice and accommodating that night, and the next morning the receptionist was a different person and still very nice. This hotel is not fancy or luxurious- room was small and dim, couldn't get the TV remote to work, paint chipping in the bathroom, small shower tub- but I am not complaining because the people were so nice. It was perfect for an overnight stay at only $45 bucks on hotels.com- can't beat that! They had complimentary continental breakfast, which was nice- but it was not that great- biscuits and gravy, yogurt, cereal, coffee, fruit and juice (the juice was not good, very watery).

Overall, the hotel looked a little run down, but I would definitely stay here again because it was in decent shape and the people there were great.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St.Ansgar,IA
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
“I didn't enjoy my stay”
2 of 5 stars Reviewed 2 January 2012

I stayed here on a vacation with my family and Everyone else enjoyed the room but me, I smelled cigarrette smoke and urine smell on the fold away couch and the room was ok but the lever to adjust the temperature when you moved it it came out. And the pool rules sayed that you can't have any horseplay but there were kids breaking the rules. So we went up to the front desk and it seemed like eternity for someone to come in and take care of the kids.

And then after that the same kids came up to window and started smooching the glass to the pool. And then one day the door on the one side to exit the pool was open, what were people thinking you could have let a perverted guy or girl in.

Don't stay here even if it's the only choice during the world series.

Room Tip: keep pets away from this place. Not order pizza owner doesn't allow it.
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  • Stayed March 2011, travelled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“You get what you pay for!”
2 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

I booked this hotel due to good reviews on expedia.com and the good rate. However, it was a disappointment. I have a family of 5, 3 children, and found the hotel to be in terrible condition and needing a lot of maintenance. It used to be a Clarion, but it is now privately owned and it shows. The breakfast was served in a closed, dark restaurant and consisted of stale, hard bread items. There was black mold in the shower of our room. There were cigarette burns in the comforter on the bed of our non-smoking room. The indoor pool worked, but the hot tub did not. The "workout room" was a small room with 2 of 3 machines broken. The 3rd barely worked - had broken buttons and a slippery track. The hotel manager kept smoking right outside our entrance and we had to walk through it to get in and out. The clientele is a mix of your average middle-class person and somewhat scary ones. It is in a nice neighborhood, but if it were downtown or elsewhere in Omaha, it would be seedy and even scarier. Good access to interstate, but that's about it.

  • Stayed October 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask cordovapaula about Carol Hotel Omaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nederland, Colorado
1 review
1 helpful vote 1 helpful vote
“I was ROBBED!”
1 of 5 stars Reviewed 2 October 2011
1
person found this review helpful

I stayed there the night of October 17th, 2011 and woke up the next morning to find my car window smashed and all of my suitcases gone.

Omaha Police Report # Z 32141.

I parked about 50 feet from the front door, just around the corner by a side entrance.

The only thing the front desk offered was the number for the Police Dept. It was raining and they didn't even have a spare trash bag to give me to cover the broken window. When I asked for a piece of paper to write a witness statement, they tore off half a page.

They didn't have any surveilance cameras which would have helped a lot.

As someone else stated, the breakfast is horrible and exactly as they described.

I will never stay in Omaha again and will in fact avoid Nebraska altogether.

Room Tip: Stay somewhere else!
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  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A place to sleep on the cheap”
3 of 5 stars Reviewed 1 October 2011 via mobile

This hotel has seen better days, but for $44.00 a night, it works. The hotel needs a good cleaning, and a remodel, but I have seen worse. There was a hole in the bathroom ceiling, rust on the chrome parts of the tub, and the blanket on the bed had holes in it. The public areas of the hotel look grubby, but the room we had was clean and the linens and towels were fresh. Everything worked in the room and as a "place to sleep," it worked just fine.

  • Stayed September 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Carol Hotel Omaha

  • Omaha Carol Hotel
Address: 4888 South 118th Street, Omaha, NE 68137 (Formerly Clarno Hotel Omaha)
Price range (per night):* INR2,628 - 11,687

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Carol Hotel Omaha
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