We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Country Inn & Suites Omaha Airport

Country Inn & Suites Omaha Airport – reviews, photos

2.5 of 5
2210 Abbott Drive, Omaha, NE 51510
Hotel amenities
Country Inn & Suites Omaha Airport
Ranked #26 of 69 hotels in Omaha
4.0 of 5 stars 45 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

45 reviews from our community

    Trip type
Traveller rating
    17
    14
    10
    1
    3
Date Rating
Los Angeles, California
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Happy to Stay Here”
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

I stayed 2 times about a week apart. Got a good deal on Orbitz for
this particular property. The room was usual for a Country Inn & Suites.
Clean, comfortable beds, and the lobby has that relaxed atmosphere.
I like the stairway up to the 2nd level as its very convenient.
The staff were very helpful and friendly.
I didn't use any of the facilities, so can't comment on them, but
I'd recommend this facility.

Room Tip: There is a good restaurant right next to the property.
See more room tips
  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Cavicwus about Country Inn & Suites Omaha Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsie Kennedy, Director of Sales at Country Inn & Suites Omaha Airport, responded to this review
24 January 2012
We are glad you enjoyed your stays with us at the Country Inn and Suites!! We hope to see you again soon! The Country Inn and Suites brand prides itself on our 3 C's ...Caring, Comfortable, and Consistent! This is the level of service you will receive time and time again! My favorite from Hollywood Diner (restuarant next door) are the fried pickles.. Sounds weird, I don't know why but they are just good!
-Chelsie Kennedy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota
Top Contributor
62 reviews 62 reviews
Reviews in 43 cities Reviews in 43 cities
42 helpful votes 42 helpful votes
“Lots of freeway noise”
3 of 5 stars Reviewed 16 December 2011

I stayed one night on a business trip. I had a room right over the lobby, 211, with a parking lot light shining in all night. It was very noisy in the early morning. It faced the freeway which was also noisy with lots of semi traffic. The front desk clerks performed their duties without any enthusiasm or warmth. The bed was okay but the pillows are small. It was impossible to control the heat in the room. I kept getting up to turn it off when it got hot and back on when it cooled off. The window unit was loud and annoying. The breakfast room and choices are very nice.
I would stay again but would ask for a room away from front of building.

Room Tip: Away from lobby
See more room tips
  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask ReeSue about Country Inn & Suites Omaha Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsie Kennedy, Director of Sales at Country Inn & Suites Omaha Airport, responded to this review
24 January 2012
Thank you for your response. I apologize that your experience at our hotel did not meet your expectations. We have recently been making many upgrades to our facility. These include new heat/air units and complete new room color and decor, including window treatments and black out drapes. I invite you to give us another try! Ask for an even numbered room. It faces the empty lot behind our building. Also since your last stay, we have rolled out our new dinnerware program. Enjoy your breakfast on real plates, with real silverware, with real cups! Its our way of adding another touch of home and reducing our waste! Thanks again. Hope to see you again soon.

Chelsie Kennedy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saskatoon, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Dirty”
1 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

Even though they were not full (by a long shot) they put me into a handicapped accessible room (Room 118); I didn't request this, and it did mean that had any handicapped people needed the room it would have been unavailable.
Much worse is that the wall immediately next to the shower had wallpaper peeling off for about 2 feet by 8 inches... and this wall surface was COVERED in green and black mold.

Other areas near the shower were starting to show wallpaper peeling back.

When I told the front desk the girl just said "Oh I will get maintenance to take a look at it"...

I strongly suggest you try another airport hotel. My assistant has been told to never book me into any Country Inn again.

Room Tip: Go somewhere else.
See more room tips
  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask DonN099 about Country Inn & Suites Omaha Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsie Kennedy, Director of Sales at Country Inn & Suites Omaha Airport, responded to this review
24 November 2011
I truly apologize for the experience you had with your stay with us in November. Our hotel recently underwent new ownership and we are making many upgrades to our property, including total room renovations. Our hotel prides its self on providing care and comfort to our guests on a consistent basis, and again I apologize that we fell short of our own standard. I want to thank you for bringing the matter to our attention. We are always looking for ways to improve our shortcomings, in addition to our strong suits. We firmly believe in continuous improvement to enhance the total guest experience. Thank you again, for your time. Have a Happy Thanksgiving.
Sincerely,
Chelsie Kennedy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nebraska/cabo rojo
Top Contributor
55 reviews 55 reviews
Reviews in 26 cities Reviews in 26 cities
10 helpful votes 10 helpful votes
“consistently pleasant experiences at this chain”
5 of 5 stars Reviewed 28 October 2011

I have attempted to stay at Country Inn & Suites as much as possible. They have all the amenities. The rooms are nice size and the beds are comfortable. I usually get a handicap room and they are excellent. This particular hotel met all my expectations including a good breakfast and all the little extras this brand in known for. I was pleased to see an airport shuttle beginning at 4:00 AM - not that I needed a lift that early but they strive to meet the needs of the business visitor.

Room Tip: I always ask for a handicap non-smoking room since my knees and back will not permit me to use a tub...
See more room tips
  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask neblud about Country Inn & Suites Omaha Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsie Kennedy, Director of Sales at Country Inn & Suites Omaha Airport, responded to this review
23 November 2011
Thank you for the review you left about your recent stay! Since your last stay, we completely renovated our fitness room to include brand new LifeFitness Equipment. We are always happy to have you as a guest and look forward to seeing you again soon! We truly take pride in offering you the comforts of home.

Coming soon as an added bonus to our breakfast is real plates, silverware, and cups! We are excited to get this rolled out! Again, Hope to see you soon!


Happy Thanksgiving!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baytown, Texas
Top Contributor
135 reviews 135 reviews
Reviews in 66 cities Reviews in 66 cities
185 helpful votes 185 helpful votes
“Great Hotel with a great location”
5 of 5 stars Reviewed 6 October 2011

This a clean hotel with a great indoor pool and free "get by" breakfast in a great location for the airport as well as entertainment. The hotel provided free shuttle transportation to local entertainment as well as the airport. There is a diner on the parking lot but the shuttle can take you to some of the best restaurants and entertainment in the area. An assumption I have made about folks from this area are that they are all friendly and eager to make a customer happy. The Nebraska-Iowa area is truly the "Real America" that unfortunately the entire country is NOT like.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask cokerbud about Country Inn & Suites Omaha Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsie Kennedy, Director of Sales at Country Inn & Suites Omaha Airport, responded to this review
7 October 2011
Thank you for choosing the Country Inn and Suites - Omaha Airport!!! We truly appreciate your feedback and are more than happy to hear that you had positive experience while you stayed with us! We truly pride ourselves in customer service!! We are continuing to upgrade our guest rooms and ammenities so we value your opinions. As a thank you for your feed back, I would like to award you Club Carlson Points that can be redeemed for free hotel stays, airline miles, and more!!!! Please send me an email at chelsie.kennedy@countryinns.com or call me at 712.347.5600 so I can add your points!

Again thank you for your comments! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Country Inn & Suites Omaha Airport also viewed

Hampton Inn & Suites Omaha - Downtown
Show Prices ABS:HotelCheckRates-d887151?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Candlewood Suites-Omaha Airport
4 of 5 stars 14 Reviews
Omaha, NE
Show Prices ABS:HotelCheckRates-d1026228?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Homewood Suites Omaha Downtown
4.5 of 5 stars 61 Reviews
Omaha, NE
Show Prices ABS:HotelCheckRates-d718372?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 69 hotels in Omaha, ranked by popularity »

Been to Country Inn & Suites Omaha Airport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Country Inn & Suites Omaha Airport

  • Country Inn Carter Lake
  • Carter Lake Country Inn
Address: 2210 Abbott Drive, Omaha, NE 51510
Price range (per night):* INR5,312 - 6,543

Owners: What's your side of the story?

If you own or manage Country Inn & Suites Omaha Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Country Inn & Suites Omaha Airport
Show the lowest price for this hotel (from our partners)
Show Prices