“Legendarily Horrible--This is the kind of place you laugh about later with your friends and family.”
I work in a hotel (one of which is not that great), but even the worst rooms are better than the best of these.
Customer service: We asked the desk clerk (who was probably the owner) to look at a room before we decided to stay there, asking for a room with a queen size bed and air conditioning. He first showed us a room that had two twin beds and no a/c. It wasn't until we said we weren't going to stay that he showed us a room with what we requested.
Price: The room ran us at $99 with taxes--a decent price during the summer.
Room: When we finally got in the room, we slowly discovered the various problems. For one, although we had a queen size bed, underneath the bedspread was a twin size blanket with HELLO KITTY all over it. The pillows were super thin and felt more like styrofoam blocks than actual pillows. The room had a good-sized TV with cable, but all of the channels you'd expect to have (i.e. ESPN, TLC, Discovery, and maybe even USA, Disney, and Cartoon Network) were blocked, while the channels that actually were available were basically porn channels. Oh, and the air conditioning didn't really work.
The next morning, I found out that the bathroom was incredibly filthy. It looked like it had not been cleaned in months (maybe even longer) as there was a thick layer of dust all over the bathroom. There was maybe a third of a toilet paper roll (with no spare roll) and it was sitting haphazardly on the back of the toilet. The towel rack was broken and the towels looked pretty old. The shower curtain was a tangled mess (I have no idea how it could have gotten that way and there didn't seem to be a way to fix it) and there was no soap or shampoo.
Other: Though the room had an ice bucket, there was no ice machine at all. I asked the desk clerk about it, and he told me that I would have to go to the Chevron (which was a mile away) if I wanted ice. There was also no snack or soda machine.
Needless to say, this place was legendarily horrible--it's the kind of place you laugh about later with your friends and family. Don't ever stay here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC