While this hotel has a very nice staff and average rooms there is one major flaw….. The internet… I have grown tired of the promises from management that a new internet is on the way… You are better off with a 2400 baud modem…… Will not stay here again and that’s sad a hotel has to receive a poor rating because they are too cheap to pay for a decent internet connection……

Stayed here in June 2011 for 2 nights between our stays in the Kenai Peninsula and Denali National Park. Our family of 2 adults and 2 teen boys had booked a 2 bedroom suite (in January) and were told upon arrival that they were oversold. After debating the issue with the manager, they offered us 2 studio suites adjacent to each other (and 1000 bonus reward points) at the same price. After all was said and done, the boys were happy that they had their own place and Mom was happy that she didn’t have to watch Comedy Central 24/7.

Rooms were spacious and clean, with gas fireplaces (that we didn't use in July) and flat panel TV's. Full kitchen and refrigerator (though we didn't cook) and dual sinks separate from bathroom. Wi-fi worked OK, after a call to the helpdesk.

Used this as our base to the Matanuska Glacier (about 90 minutes drive.) Would stay again, though would recommend getting out of Anchorage to explore Alaska.

Love the Residence Inn. Staff was friendly and went out of their way to answer questions and help with requests. Pool/gym were in excellent shape. Jacuzzi was drained and cleaned the day I checked in. Water temperature was perfect. Room was comfortable and felt like it was brand new.

I must say that this hotel will top as one of the best places we have every stayed. We arrived way before the allowed check in, but we were given a room immediately by a very polite and courteous employee.
Our room was spotless, with a separate bedroom, large bathroom, kitchen and living room, all which were in perfect condition. Theres plenty of free parking.
They serve a full ,great breakfast 7 days a week. 4 nights a week, they also serve a light dinner, which is included in your room rate. They also serve beer and wine with your dinner at no extra charge.
The fitness center has top of the line equipment and the pool is indoors and very warm and clean.
The location of the residence inn is perfect. Its right off Seward Hwy, so you can get to anyplace easily. You are also surrounded by lots of parks, which we enjoyed..
In the afternoon, they have fresh baked cookies. I found the staff at this hotel the friendliest and most informed of almost any place we have every stayed.
We are platinum members with the Marriott and stay at the hotel chain all over the world. I must say that this hotel ranks as the best!