The parkIng area and lobby were nice, room size was nice also. That about covers it for the positive side of things. Our room did not have a working shower, or even a faucet for that matter, it was just a pipe coming out of the wall; they charge for Internet, something I have. Ever encountered in what is SUPPOSED to be a higher class lodging facility; and the staff at the front desk looked like bored irritated drones. Not a welcoming first impression at all. The whole second floor claims to be smoke free, yet our room smelled faintly of stale smoke... And the people a few doors down spent half the night hanging out of their window smoking. We come to anchorage twice a month and usually stay at holiday in but decided to try something new. Guess we learned our lesson there!
This hotel has no amenities other than room service and laundry. NOT WORTH ThE MONEY!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 February 2012
Fallenangel12442
I am happy to read that you took advantage of our complimentary parking and found our guest rooms to be of nice size. We are non smoking hotel, however as you witnessed firsthand there are unfortunately individuals who will still smoke in the guestrooms. You shared that you come to Anchorage at least twice a month; I would love to have an opportunity to personally arrange your accommodations with us on your next visit. If you would please contact me directly at 907.266.2200 or via e-mail at jshanks@mill-usa.com, I would be happy to work with you.
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