I was trying to find an affordable place to stay for one night before my cruise in alaska. Shuttle came and picked me up no problem, get keys and sign in ( no computer printout or official paperwork) buy i figured whatever I paid already through expedia or I would have said never mind, seemed very unprofessional. Go in room appears ok, mind you okay. Take a shower from flying several hours. Pull down sheets and I always take that duvet thing off no matter where I stay. Checked it for cleanliness and appeared fine. Laid in bed for an hour when something bit yes BIT my leg. I pull back the sheets and there is a bedbug! A big oval bug with many legs, bedbug. I gathered all my thing threw away what I was wearing in fear of them coming with me. Went to front office where I couldn't get a refund after being there for not quite two hours because the owner wasn't in. Nor did I even get a apology! I took pictures but kinda blurry since they aren't huge.... So disgusting and the way they acted about it was way worse like oh well thanks for the money. Called over ten times since my trip and owner is conviently never there. DO NOT stay here
- Royal Suite Hotel
- Royal Suite Motel
