I am a Hilton Honors member and have been for years. I stay almost exclusively at Hilton Brand Hotels. I favor Embassy Suites and Hampton Inns for their excellent rooms, very nice all-inclusive breakfast and manager's happy hour.
The Hampton Inn in Anchorage is an older hotel in much need of an update. Faded carpets, beat up walls, ancient 27" CRT TVs. Unfortunately, during my stay, an upgrade was exactly what was going on - major renovations. The entire lobby and breakfast area was under construction...major construction. Tools, dust, torn up floors, broken doors, boxes everywhere, piles of paper, missing carpet, etc. Had I not arrived so late at night, I would have gone elsewhere just based on the initial appearance. I was particularly annoyed that no notification of such massive construction was provided when I called for a reservation. The night clerk had the personality of a rock and mumbled. I had to continually ask him to repeat himself during checked-in.
Room was large and relatively clean. Bathroom was tiny and not clean. In fact, I found a dirty wash cloth hanging on the shower curtain rod and long hairs floating in the toilet. I love Hampton Inn's beds and the bed didn't disappoint - by far the best aspect of this hotel room.
Wireless internet access was free and quick. The included breakfast was available in a conference room, but there was no TV to enjoy CNN or Fox News during breakfast, workmen walked in and out in dust covered clothes, helping themselves to guests' coffee and verbally sparring, the back of the room was filled with boxes.
Bottom line, this hotel may be much nicer when renovations are completed, but the current atmosphere and the total lack of effort to shield customers from the renovations definitely DID NOT impress.
I would only stay at this hotel again if all other Hilton Brand hotels are booked (Embassy, Hilton, Hilton Garden Inn, and Homewood Suites are all available in the same area)
- Anchorage Hampton Inn
