I know it's an HI Express, but come ON.... This place is still stuck in the khaki-trench-coat and hair mousse of the 90s. It's a bid tired-looking, could possibly use a refresh.
Gripes: feels like it's in a crummy area on the north side of Seattle (oh wait, it is). Curved shower rod = good; shower curtain not long enough to fully close = bad. Elevators? They're not feeding the hamsters to run fast enough - elevators take a while. Nightdesk doesn't like to brew fresh coffee, as I apparently found my iced Poor Man's Mocha after the first sip. And into the trash can it went.
Par: Beds are decent, guest laundry machines work well (they even gave me a Complimentary dryer sheet, thank you very much..). Bathroom hardware did its job, minus the ridiculous shower curtain. Hot breakfast is standard HIE stuff, didn't disappoint. Wireless internet appears to be working well, so no disturbing of my pet peeve there. This is a satisfactory place for business travel; but we're on vacay, so it's kind of a bummer.
Would I/we stay here again? If there wasn't anything cooler available, ok.
Room Tip: Aurora Ave is a busy road. If that doesn't help you sleep, might be wise to get a room farther...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC