We just returned from two nights in Seattle where we stayed at the Hyatt Place downtown. This hotel is proof that customer service is not dead. We were extremely impressed by the staff's attentiveness. We received a call to our room to ensure all was well after we checked in, and the front desk staff was always willing to help. Location is great, walking distance from Seattle Centre, and on the weekends it is located within the "free" zone for public transit. However, the hotel also has a free shuttle service which was fantastic. Our room was comfortable, the decor is very nice, and the pool was great for the kids as it is quite shallow, and is salt water.
A complimentary breakfast is a major plus, we quite enjoyed it, and also liked the option of ordering from their menu 24-hours a day. We would highly recommend this hotel, and will definitely be returning.
