We were expecting to sleep in the same bed they have at the DoubleTree hotels, a sweet dreams bed. But these hotels that are called DoubleTree Suites, have hard beds. This hotel is older and has an open area in the middle that loudly amplifies all the noise coming from the bar below, so when you are trying to sleep at 11PM on a Friday night, you will hear all the noise. The first room they gave us had a ball of human hair on the couch, they gladly changed our rooms, but when they did, our next room did not have complimentary bottled water and the TV remote was broken. I never have a problem when I stay at the DoubleTree at S.F. Airport, but this was not the same. Also, the business center is widely used by local kids who are not even staying at the hotel ( I know this because their mother came in and told them they had to drive home now), so you have to wait for the hoodlums to stop using their facebook so that you, a paying customer, can actually print a business form.

We stayed at the Double Tree Hotel at Southcenter on 5 Jan 2012 and found the hotel not very pleasant. We stayed on the 7th floor and the hot water was a long time coming. The bathroom is very small and not what I expected from a suite room. The sink is out in the bedroom which is ackward if you need to get a drink of water in the middle of the night. The room, although clean, was quite dated and showed signs of too much wear. The lobby atrium open to the roof allowed noise to travel up from the bar on the main floor to our 7th floor room. The breakfast was quite pleasant in the morning and we appreciated the fine service. The hotel needs a complete make over before we will consider this hotel in the future.

We stayed here on a business trip and thoroughly enjoyed our room, the staff and the facilities. I had stayed here 10 years ago and the hotel is definitely updated since then and the cleanliness of the rooms and facilities are great. The pool was an indoor heated pool, which was a little on the cold side. Great clean gym and pool and a lovely coffee shop on site as well. Great for kids too.

We stayed here for three nights as a part of our family trip. We selected this hotel solely because of its proximity to SEA-TAC airport and the Sounthcenter Mall, and did not expect much from the hotel. I was wrong! While some facilities such as hallways, walls and carpets were bit old and thus need to be refitted soon, the staff mambers (esp. ladies at the front desk) were consistently of top quality from check-in to check-out. I rembered that we had stayed there in 1998 and they had taken care of our baby who is now a high school student.
I believe that its 'family-friendly' tradition still continues and hope that we can come back again for both business and pleasure. As this is an all-suite hotel, rooms are wide enough to accomodate a family of four. Wi-fi is equipped in each suite.