My husband & I stayed here a couple of weeks ago & were severly disappointed. First....we arrived in a lifted 4x4, they suggested we park 3-4 blocks away (they're not prepared for that even though we were in Seattle, really?). Second....they went ahead & accepted the truck, the valet could barely drive. Third....they say wine reception HA, they had wine glasses & no wine. Fourth....our room was so small (even when they said it was the largest they had) there's no way we could both move around at the same time. Fifth....when I went into the restroom there was dried blood on the door, can you say Bio-Hazard (gross). Sixth....I went down to retrieve something out of our truck only to find it with the passenger window down & every door unlocked (we had 2 Co. laptops in the backseat along with other professional goods, no to mention the truck itself). Lastly....when I brought the truck issue to the clerks attention, the best they could do was offer a budget breakfast from the in house coffee house. The next morning upon checkout I informed the manager on duty of ALL the complaints, he replied that the regional manager would be calling me about our aweful experience at their facility, 2 1/2 weeks later I still haven't heard from anybody! Don't waste your time or money. The best thing about this place is it's an easy walk downhill to the pier & all the wonderful things it has to offer! Good luck walking back uphill!
- Executive Hotel Seattle
