A five night golf break organised by Britanny Ferries was let down by a hotel that lacked in many aspects its "Bronze Rating" as part of the Hotel Preference Group. It is rated as 3 star but regretably falls short of this criteria. The hotel is described as having two restaurants- it has only one. The set menu at 27 euros for three courses or 22 euros for two has five or six choices for courses and is good value. However there is no consistancy in portions, it varied as witnessed by my group over five nights and on some occasions it was only warm. The staff varied from excellent especially the waiters to indifference by others.
Breakfast was served in what was last year their restaurant which had linen tableclothes
but this became very crowded and was maintaintained by only one member of staff. He was extremley personable and helpful but was overworked consequently the buffet regularly ran out of scrambled eggs (the only cooked item available, bacon was served on the first day but not subsequently), coffee,hot milk and on one day there was no fresh baguettes or croissants!
The rooms were comfortable but the advertised teelvision channels were not available. We had three and no English channels which were advertised as obtainable. When this was bought to the attention of the reception staff we were informed it was broken but with no idea whether it would be fixed.
The saving grace of the venue is the golf course which is both challenging and in excellent condition. A credit to the ground staff.
In summary there is a perceived need for staff to have more direction and to be advised on the necessity to clear tables when guests have left. A great golf course but would I stay there again - no. I would find another hotel locally and just play the golf course.