We flew in and out of Basle and booked this on the internet for an inexpensive overnight stay at each end of the holiday. The room was lovely with comfortable beds and nice bathrooms and as such was excellent value for money. There was also air-conditioning which was very welcome as it was so hot at the time we stayed. Both nights we stayed we had no real choice but to eat at the hotel and this was a very frustrating experience! Although the food itself was excellent and the courtyard setting lovely, the service on both occasions was absolutely appalling , so it obviously wasn't just "one off -day". The second time we ate there it took 45 minutes for anybody to even ask us if we wanted a drink, despite the fact that there were only 16 people in the restaurant including ourselves!! The second time we ate there they did offer my 8 year old a children's menu - they didn't offer this the first time and as there was nothing really suitable on the adult menu she ended up eating bread and a plate of frites (which arrived half an hour after we had eaten our main course!!) When we complained to the manageress about the poor service she agreed with us so this is obviously an on-going problem. We bought breakfast the first time but thought it was overpriced for what we were offered. The second time we found a local cafe to eat at. If you are going to catch a flight you could also eat at Basle airport which has a fantastic restaurant.
