This was my first time (& most likely the last) staying at this property. I was there for 3 nights, all of which were spent in discomfort on a rock hard bed in a room that I was told was the "show room" due to the hotel being at high capacity. The kitchen & bathroom were clean, however I quickly realized not to walk around barefoot due to an odd feel to the carpet, like it hadn't been cleaned in a while. There were also several stains on the carpet. The worst thing of all however has got to be that after finally managing to get to sleep on the last night, I was awakened by VACUUMING right outside my door at 2:45 in the morning!! Now granted, this was this persons first night on the job, but seriously...if someone doesn't have the common sense not to vacuum at such an hour, there should have been better instructions left (since the lobby is left unattended at night). The staff was nice, however seemed unaffected by my concerns when voiced.

This was my second stay at this property, the first being in May, 2007. This place is generally clean, friendly and in a good location.

I used my "Be Our Guest" coupon for a free night. The first room to which I was assigned had blood stains on the sheets. These linens had obviously been laundered, but if they cannot completely remove the stains, the linens should be discarded. Sorry, I wouldn't sleep on my OWN laundered stains!

The second room was a corner room with windows on two walls. This feels much more homey. The sheets were clean, but... although I was placed in a non-smoking room at my request, I could smell a great deal of tobacco smoke coming through the vents. It was so strong I thought the smoker was in my room.

Bottom line: This ESA is "ok," but do yourself a favor and check the linens BEFORE you turn in for the night!