This place is a dump. We checked in about 9 p.m. and asked for a room in the back away from a large group of rowdy teenagers who were running around the place like savages. The room appeared clean and we proceeded to get ready for bed. Then! The toilet in the bathroom overflowed. This overflow was not due to excessive toilet paper or any other thing we did. When we called the desk, at first the desk clerk suggested we put towels down on the floor and just not use the toilet during the night!!! Can you believe it? We couldn't and wouldn't do that and finally the clerk said she would switch us to another room as the maintenance man was gone for the day. So, down we troop to the office in our pjs to get a key to a new room because she was alone & couldn't leave the desk. I have NEVER stayed at a Best Western that was good. It's always something, but I was tired of driving and thought I'd give them another chance --that maybe they had improved in the past 10 years, but NO, Best Western has not improved. The only good thing was that the morning desk clerk upon hearing our story, knocked $20 off the price of the room. Actually, they should have done more.
- Best Western Kennesaw
- Kennesaw Best Western
