In total it was a very pleasnt stay!! First time in Dalmatia for us, too.
However, we have noticed two major faults at Villa Andrea:
1. In Villa of this chategory (****), we would expect (and demand!) better beds - the mattres was squeaking every time sombody had turned around, and they were absolutely too soft and unstable (non-supporting the spine). Fortunately, the sounds of waves have put us to sleep every night!
2. At dinner a delicious food was served every night h - exept the salad (always the same mixture). In restaurant of this chategory, a salad bar would be appriciated. Even if they are not able to serve much variety of vegetables, they sholud at least offer different salad dressings - olive oil, yoghurt, pumpkin seeds, etc.
Especially, since they already have a brekfast bar, which colud be used as a salad bar at dinner.
And a smaller fault, nevertheless as important: if they offer bikes to their guests, they should prepare them so they are usable (sits, tires, brakes, lights, ...). My wife wasn't able to use either one!
Some suggestions:
- we were surprised, that the prommende was open for traffic - both ways (after 6 hours of driving, I almost drove off to the beach avoiding the incoming vehicle!). That's is why we didn't use the car during our stay. Maybe they could offer a transfer to Makarska City in the evenings, since not much is happening in Kamena?
- in this manner, some kind of animation to the guest would be nice - at least an offer of a trip, fish picnic, watersports, etc. So we could trust the offer, that it is proven and worthy of the level we took our holidays.
These are just some suggestions - just to feel more "your guests" and "our hosts".
However, I can say the holiday at Villa Andrea was satisfactiory - just maybe a day to long ...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 September 2010
Dear Mr Gantar
I want to thank you for your review ;
1.We are very sorry if you were not satisfied with the mattresses, which contribute to poor sleep. In our program changes and maintenance for this winter are mattresses, although I must say that so far no one was dissatisfied.
2. Great idea for salad , Thank you very much!
3. I am so sorry that you didn't see on our board at the reception all the transfers, excursions, car rent, scooter rent, paintball, rafting, boat rent, also on the board are City Guide ( information Magazine ) for all Makarska Riviera, Tucepi tourist board information, Map of Tucepi, Program for Tucepi Summer Evenings and much more.....
I must also said that on our web page you have all this information with the note that you can
always contact our staff for assistance and organizing . I have to say that we also have board with all our service in front of the hotel on the promenade , so I am very, very sorry that you didn't contact our staff.
"we were surprised, that the promenade was open for traffic - both ways" I am sorry but that we can't change .
Bikes; yes we offer that for our quests free of charge and unfortunately sometimes it does not reach all the failures observed on bicycles, and we know comes to stay only a few correct.
I apologize that your wife could not use any bike.
We are very glad that you warned us of errors and we will do everything to correct them.
Regards
Blansa Marijancevic
Direktor
Villa Andrea
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC