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Four Seasons Resort Hualalai at Historic Ka'upulehu – reviews, photos

5.0 of 5
72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740
Hotel amenities
Four Seasons Resort Hualalai at Historic Ka'upulehu
Ranked #1 of 16 hotels in Kailua-Kona
5.0 of 5 stars 685 Reviews
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685 reviews from our community

What travellers say about this hotel
  • Beach tree(21)
  • King pond(18)
  • Very nice(11)
  • Adult pool(10)
  • Ocean views(10)
  • Golf course(9)
  • Top notch(8)
  • Kona Village(7)
  • Best hotel(7)
  • Eagle Rays(6)
Traveller rating
    579
    54
    25
    15
    12
Only show reviews for Family (144) | Couples (319) | Business (35)
Date Rating
San Francisco, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Expensive but worth it”
5 of 5 stars Reviewed 9 February 2012
3
people found this review helpful

The resort service and amenities are really off the charts here, especially with the re-do of the "adult only pool". Infinity edge glory and a swim up bar and 180 degree view of the ocean. Room selection is really critical--for example if you are with kids you will want to be closer to the main pool, particularly the downstairs rooms which open out onto a grass lanai area. We prefer downstairs, as you can get rooms with an impressively large outdoor copper shower.

The hotel gym and swimming complex is one of the nicest gyms I have seen and is not a typical "hotel" gym. All the equipment you will need for working out is here.

The nice thing about the Four Seasons is that they don't nickel and dime you, as they charge so much for the room to cover it. No charge for kid's club, free snorkel rentals, free cabanas, etc.

We thought the food was quite good, especially the breakfast buffet and dinner at the signature restaurant sitting next to the sand. Only knock is you do frequently encounter other guests who have serious attitude problems...(actual quote overheard from a guest when informed that the cabanas were full, "Well, do you know who I am?"). We decided to laugh at those types and didn't let it annoy us too much.

One knock is that the beach is so-so, but there is a great State beach just one exit away, which is the prototypical Hawaiian beach--waves, crystal blue warm water and visibility to the bottom even 100 yards from shore.

Can't recommend this property enough.

Room Tip: Talk through your party type with the reservationist to make sure you get the correct location.
See more room tips
  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NorCalBusTrav about Four Seasons Resort Hualalai at Historic Ka'upulehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Finest luxury resort we ever stayed at”
5 of 5 stars Reviewed 8 February 2012 via mobile
1
person found this review helpful

We have stayed at many of the top hotels and resorts in the world. This is our favorite. Relaxed atmosphere in idealic location. Service is outstanding amenities like beach chairs cabanas etc were always available. The golf was phenomenal perfect condition visually appeal was over the top. And, I had the whole course to myself. If there is any room for improvement it would be dining. Reservations are needed. Setting is over the top. But the food and service could have been better especially for the price. Still it was outstanding.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TinleyKing about Four Seasons Resort Hualalai at Historic Ka'upulehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris White, Director of Sales at Four Seasons Resort Hualalai at Historic Ka'upulehu, responded to this review
10 February 2012
Aloha,

Thank you, for posting a review of the Four Seasons Resort Haulalai. We appreciate your time and choosing to stay with us during your Hawaiian vacation.

We are happy to hear that you enjoyed your expereince while at Haulalai but we also take your feedback seriously in regards to food and beverage.

It is true, that due to the success of our dining options it is necessary to make reservations during certain times of the year. Our food and beverage team will continue to strive to ensure that the food and service is providing value to our esteemed guests.

We look forward to welcoming you back to the Four Seasons Resort Hualalai.

Chris White
Director of Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southern California
1 review
“Heaven on Earth!”
5 of 5 stars Reviewed 8 February 2012

Amazing experience from start to finish! Only disappointment was a couple meals that we felt were "so-so" given the standard of excellence of everything else.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask khales1 about Four Seasons Resort Hualalai at Historic Ka'upulehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
“The best resort in Hawaii, if not the world !”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Our second time at the Four Seasons Hualalai. This time with my parents and my sister's family. The welcome drinks and flower greeting was all ready once we pulled up and escorted to the picturesque lobby area with views over the resort. Check-in was quick and sweet, all three rooms were perfectly assigned as requested, next to each other with two being a connecting.
The butler gave my family a wonderful tour of the resort in the golf buggy. And once we got to the room, my 6yo niece were blown away by her very special kiddie bed and on it kiddie bathgown, stuff toy, hula kit. She was even more thrilled when you went to the bathroom and saw her name writtten with colourful crayons on the bathtub !!! All rooms had delicious welcome treats ....

The daily breakfast was a true delight at the Pahuia, which is right on the beach. Though the buffet did not have a very big selection, it did have varieties of western and some asian items and lots of freshly cut fruits ! Dinners at Pahuia, Beach Tree are not be missed with live entertainment.

Great variety of actitivies allow time together as a whole family. We spend so much time at the extraordinary Kings Pond and also fed the Eagle ray there. We even saw three turtles on the beach !!!

There is so much to do also on Big Island, we went to the volanoes, the highlight would be swimming with more than 40 dolphins, visited a few coffee plantations, we drove around the island and were marvelled by the landscape.

Definitely going back to Big Island and the Four Seasons Hualalai

Room Tip: Ask for room on upper deck !!
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Eric P about Four Seasons Resort Hualalai at Historic Ka'upulehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Thank you”
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

Wow! We had high expectations before we arrived. What is fantastic is that not only were those expectations met - they were in every aspect exceeded. Every member of staff just seems focussed on making guests have a perfect holiday. Our thanks go to them and the management of this hotel for making our stay so wonderful. We will be back.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Stokedn1angel about Four Seasons Resort Hualalai at Historic Ka'upulehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Four Seasons Resort Hualalai at Historic Ka'upulehu

  • Four Seasons Resort Hualalai
  • Four Seasons Kailua Kona
  • Four Seasons Kailua-Kona
  • Kailua-Kona Four Seasons
  • Four Seasons Hawaii
  • Four Seasons Hualalai
Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740
Price range (per night):* INR37,690 - 61,065

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Four Seasons Resort Hualalai at Historic Ka'upulehu
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