Not 5* category - not very good food, bad food choices, not enough sun loungers and umbrellas, slow service, the old interior rooms, excluding bed and TV. Towels at the pool issue, but only at certain times. The beach is often dirty, a lot of algae in the sea. Very noisy because of the disco bar nearby. The rooms in the ventilation is very bad odor. When asked to remove it, in tsentilyatsiyu just added an air freshener. As a result of smelling roses and sanitation.
Advantages - very good kids club, pool, nature, new beds on the beach and pool. But most of them are not free in the early morning because the hotel staff put them on a towel for some visitors.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 March 2012
Thank you very much for your comments. I'm sorry that you did not completely enjoy your stay. I do hope that you will return so that we can show you all our improvements, because it is our aim to be able to provide a memorable holiday to each and every one of our guests.
I would also like to inform you that Kids club will not be part of our offer from 2012 on, since the hotel will be sold as “Adults only”.
We sincerely hope to be able to welcome you again.
Quality manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC