Booked through TravelTurist.com
We arrived about 2:30 pm after a 4 hour drive and brought our luggage up to our triple room. The air con didn't work. We called the front desk, and she came up and couldn't get it to work. She got the key to show us another room. Instead of a regular shower, it had a handicapped-accessible one (which I wasn't wild about), and fortunately someone had ripped the shower curtain off and they didn't have a replacement. She showed us to another room, which was lovely with a jacuzzi-style tub. The furnishings were lovely and the beds very comfortable. We thought the room was great--until the airconditioning never quite cooled the place down (until 4 am) and the controls on the tub didn't work. We asked how to use it at the desk and were informed that it didn't work because of a problem with the electricity. There were two computers in the lobby for those staying at the hotel to use. Unfortunately, they also were not working. This hotel did not live up to its advertising. Also, the room is keyed by real keys, not the electronic cards, so security could be an issue. The breakfast included in our package was barely adequate. Dry pieces of bread, corn flakes, liquid yogurt and if you wanted, they would cook a cheese omelet. Disappointing.
If you own or manage Hotel Villa Regina, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
- Manage your listing
