Just returned from a weeks skiing with a party of 12 consisting of family and friends. The hotel's location, right on the side of a short blue run, is lovely and it is very close to 3 of the main gondolas which are accessable either on skis or walking. To say this is a ski in/ski out hotel is pushing it though as the only runs that link the hotel are 3 black runs. One (15) is no more than a red in most other gradings but involves a short walk so doesn't really qualify but 13 and 14 are steep blacks. The only other accessible run blue 12b is a narrow track which goes uphill in places and finishes a long way down the hill and is a hell of a trek back up to the hotel. We tried it once and vowed never again so came back each day in the gondola.
The hotel's cleanliness and sevice was excellent and the room we stayed in was very good. We took a kettle with us and would recommend that you do as no drinks are provided except at breakfast. There was small fridge which they say is for their drinks only but we put milk and juice in there with no problems. The hairdryer provided was also good . Our room was a superior double and was lovely with a large modern bathroom, flat screen TV (only CNN in english though), a nice seating area and a small balcony. The rooms do differ though as we found out by comparing with other members of our party. My adult son's room which he paid a supplement as a single was in the eaves, very small and rather dark with an equally small and very dated bathroom. As other reviews have stated, the drinks in the hotel were very expensive - 4 euros for a large beer and 20 euros plus for a bottle of wine with a meal, 37 euros for a modest drinkable red. They had a promotion on that included a bottle of water with wine and they will save the bottle for the next night if you only want a couple of glasses. The owner did say when questioned that tap water is not charged for though although we only found that out on the second to last night! The breakfast was buffet style and excellent with an extensive range of hot and cold options ham, eggs (fried, scrambled and boiled), toast plus a wide range of continental options, cereals yogurts etc. The apres ski snack is very welcome after skiing and consisted of either soup or pasta plus cakes but again no drinks unless you pay for them. Dinner was excellent every night - a mix of generous 4 course meals which you chose in the morning and 3 nights buffet style. The food was plentiful and very well prepared and served although did tend to be on the salty side. Again no coffee after dinner included though.
There is a lovely small indoor pool and a sauna and steam room which some people chose to go in naked but definitely not all, robes need to requested, but slippers and towels are provided with a deposit of 30 euros added to your bill which is deducted when you hand them back at the checkout. The ski bus runs about every 15 mins from the car park by the ski cash office and is free with your ski pass. It does stop around 6:30 but a taxi is around 10 euros. We booked an 8 seater into town and it cost us 2 eros each person, 6 in each taxi. There are some small but decent supermarkets in Zell to stock up on beer, wine etc but if you want anything on Sunday you have to go to the Jet station shop as everywhere else is closed. Would definitely return and recommend.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC