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Hotel Tirolerhof – reviews, photos

4.0 of 5
Auerspergstrasse 5, Zell am See 5700, Austria
Hotel amenities
Hotel Tirolerhof
Ranked #2 of 46 hotels in Zell am See
4.5 of 5 stars 241 Reviews
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241 reviews from our community

What travellers say about this hotel
  • Very good(10)
  • Very friendly(8)
  • First class(6)
  • Friendly and helpful(6)
  • Swimming pool(5)
  • Welcome drink(4)
  • Evening meals(4)
  • Good size(4)
  • Leisure facilities(4)
  • Restaurant staff(3)
Traveller rating
    205
    25
    7
    3
    1
Only show reviews for Family (53) | Couples (137) | Business (1)
Date Rating
Sotogrande, Spain
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Very good but certainly not excellent”
4 of 5 stars Reviewed 7 February 2012

We arrived late on Saturday night to be greeted with a glass of sparkling wine and then in to dinner for and excellent meal.

The bedroom which was located in the older part of the hotel (room 201) was adequate but with inadequate (3) hooks to hang up the ski clothes. The balcony was large enough but unfortunately the room faced directly onto the rear of a rather tired looking and scruffy apartment block. The bathroom was generally well fitted but it very easy to slip getting into or out of the bath and there were no grab handles if you wanted to take a shower. The corridor outside the bedroom was also extremely cold in part because the hotel is being extended (so some noise from building works) just past our bedroom and the door was left open to the new extension which still does not have the windows fitted. Cleanliness in the bedroom left a little to be desired with the tops of the wardrobes not having been dusted for some time and some staining around the toilet.

The wellness area in the basement is generally well laid out but you may well find that the swimming pool feels very cold when you first enter. Whirlpool jets in the main pool area very good when they work. The separate hot tub would have been very nice if you could ever get in it. One family would hog the entire hot tub for well over an hour at a time! Downstairs from the swimming pool is a sauna and turkish bath area where the usual Austrian dress code applies (albeit ignored by some). The Sauna and hot steam room are extremely popular and again are frequently filled to capacity (ie too small for such a large hotel). The relaxation area complete with water beds is excellent and highly recommended.

The dining room is divided into two sections. The smaller section where we were seated on the first night is some distance from the buffet and is a little claustrophobic. We asked to be moved to the main section of the dining room and were very happy with our table after that. The staff in the dining room could not be more helpful and nothing was too much trouble. The food was generally very good but on occasions the ambitions of the chef exceeded the capabilities of the kitchen and I would rate four of the dinners as being excellent, one as satisfactory (sorry but I make a much better beef stroganoff that that) and the other two as poor. As others have noted, the hotel does not offer jugs of water preferring to sell overpriced bottled water (a great shame when the water from the tap is as good if not better) and they are keen to sell you their more expensive wines. Breakfasts offer all the choice that you could reasonably wish for in a holiday hotel but if you want a hot breakfast you may have to stand in a queue for as long as 20 minutes.

The hotel offers a courtesy shuttle bus to the City Express lift in the morning which runs every 15 minutes and can be booked at reception. We were told that they would send the bus to collect you at the end of the day if you phoned reception - unfortunately the only day we tried to use the afternoon service, we were told that the driver had the day off.

Overall a very good hotel but too many minor shortcomings prevent an excellent rating.

Room Tip: Go for a mid level floor in the new wing of the hotel overlooking the river, you will experience som...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bungay, United Kingdom
1 review
“skiing trip”
5 of 5 stars Reviewed 7 February 2012

just came back from Austria, zell am see with the lake as a backdrop is just a picture waiting to happen. the Tirolerhof hotel was a great place to stay, the staff were all excellent, friendly and helpful. The spa area was a relaxing way to unwind after a day on the piste, I took advantage of the beauty treatments to pamper myself. Dining was always a pleasure and when they found out it was my 50th they provided a lovely cake as a surprise. simply put i could not complain about a single point. the Posch family have a superb hotel and their employees do them proud. We will be going back !!

Room Tip: if you want a room with a view you need to upgrade.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask marilyn1514 about Hotel Tirolerhof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zeist, The Netherlands
1 review
1 helpful vote 1 helpful vote
“Winter holiday - superb”
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

We have been to the hotel before and it just gets better and better. New dining room, new kitchen, new spa, same excellent staff and friendly family owners. Very high standard in every area. We will be back for sure.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NewtonDG about Hotel Tirolerhof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A Warm Inviting Hotel..”
4 of 5 stars Reviewed 1 February 2012

This hotel is a beautiful warm welcoming clean hotel and good for skiing, Rooms are lovely warm, and comfortable and cleaned twice a day, although we never felt like the cleaners intruded on us once. We had a standard room in the newer part of the hotel which had a massive balcony over looking the mountain and ski slopes which is a great view every morning. Staff are friendly here and helpful. A free ski bus will take you to the bus station or Ski Lift in town each day which is well worth using, as even though its not far its a trudge with heavy ski's and boots on... Room had a Flat screen TV which we never watched we just had radio 1 tuned in. Free safe and fridge Sofa and table, shower and small bath & hair dryer. The basement to the hotel has a large spa area (nude area) and pool which was rather cold, but after a hard days ski we used the spa a area every single day without fail.
Only downside to this hotel is probably the dining, although breakfast is excellent has everything except my favourite porridge but you cant have it all can you! Anyway evening meals where 5 courses which where on the most part a little off the wall to say the least. I am one of those persons who considers herself to be adventurous but sometimes the dishes where almost bordering on strange, some of the staff would laugh a little as they tried to explain the menu for that night. You basically get 2 choices of main one of which was normally fish the other veal, as brits we tend not to eat veal on principe, I do like fish but found them to be rather bland tasting. There where some good points the salad bar was ok and the deserts are worth trying even if you dont understand what they are! We did find ourselves going over to Crazy dazies ext for apre ski and having a 5 oclock pizza just in case the dinner was't great. Having said all that after a few days they did offer to cook us dishes we asked for instead of some of the on menu dishes. Also the prices of drinks are a real rip off, 4.80eu for a beer and 4.50eu for a large coke at dinner !!! You can also have a very small glass of white wine for 2.20u or a bottle water for 4.50eu.
I do think in the Hotel they probably don't realise that even in a top restaurant or hotel in London it would probably be cheaper for a drink! Someone needs to tell these people, that its a bare face rip off for drinks, we did feel it a bit of an insult in kinda some way that they actually think we can afford that? .... and for that reason alone we will probably head to Soll next year..
So I wouldn't let my review stop you booking this hotel.. In fact id probably book this hotel again.. alternately you could probably eat out and head for happy hour somewhere and miss dinner altogether,.. just a suggestion .. lol
The town is beautiful so take your camera! and there is some nightlife we tried Crazy Dazie's, The Outsider, and the bar next to it, also both Irish bars. Find out where the happy hour is as its expensive otherwise! We didnt stay out late but there looked like a few good clubs including Club Viva looked awesome but we where where usually in bed early about 11ish as we where so tired from skiing.
Skiing is good I preferred the Skiing in Zell to Kaprun as its more sheltered and less high as I got altitude sickness up there, But a visit to Karpun is a must for summit pic and the Ice bar alone. We missed the ballooning and motocross at Kaprun on the 25th of jan by 3 days. But we did have a good week and the sun shone for 4 days so was a great trip... wherever we go next year it will be hard to beat the Zell and Tirolerhof Hotel.

Room Tip: Choose the standard room's there as good as they need to be.. andthey have a good balcony's
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bracknell, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“A superb hotel”
5 of 5 stars Reviewed 29 January 2012

We have just returned from Zell am See spending a week at the Tirolerhof in a junior suite.(231)

I cannot praise this hotel highly enough, we had a wonderful time there, it's an extremely clean and welcoming enviroment. The staff were always courteous and helpful and the food was excellent.

Our room was on the second floor and overlooked the stream which as others have commented you can hear if you have the front windows open but the leaving the side door/window onto the balcony gives fresh air if you prefer to sleep with a window open as we chose to do. The stream didnt bother us at all in fact we found it quite a relaxing sound.

I travel extensively through business and spend weeks in hotels all over the world. This one is easily in the top five i have ever stayed in and we will most definately be back.

There are only two things i would do to add to the experience.

1) Tea and Coffee making facilities in the room
2) The bottled water served with dinner i felt was somewhat over priced at 4.50 Euros. I think this could be reduced somewhat.

Other than that, a wonderful experience, i cannot recommend this hotel enough.

Room Tip: Book a junior suite, they are worth it
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Tirolerhof

  • Tirolerhof Hotel Zell Am See
  • Tirolerhof Zell Am See
Address: Auerspergstrasse 5, Zell am See 5700, Austria
Price range (per night):* INR7,829 - 25,164

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