We booked the hotel for our New Year break for a week's skiing - we had a double room and our 3 children aged 19, 13 and 10 shared a junior suite. The fact that we could almost ski in and out was great and the ski shuttle to take you to and from the ski shop was very convenient as is the service for you to simply leave your hired skis for collection by the ski shop on departure. The view from our room were great. The hotel is clean and the staff are very friendly and helpful - especially the barman and the maitre d'. The menu is extensive and food good. The spa was lovely and I had a great massage. The chiildren enjoyed the pool after a hard days skiing. The downside is that our bedroom stunk of smoke because guests next door insisted on smoking in their room despite being told not to. Considering the expesnive rate that the hotel charges we were disappointed that we did not have a double bed but rather two singles pushed together with single duvets which left us a little cold and uncomfortable. The owner made his New Year address at a nice little party laid on by them - but did not say a word in English despite the fact that the majority of people were from England, New Zealand, USA and Sweden and did not understand what he said - even a simple 'Happy New Year' would have been appreciated. Never the less, the positive outweighs the negative and we would recommend the hotel as it is typically Austrian with a good atmosphere.
