I booked the Mitteregger as part of a Crystal Ski holiday, and I should have guessed when Crystal did not rate the food in the hotel that we were not in for a treat! The hotel caters for two types of guest, us lowly package holiday types who spend £2200 for a 7 day half board holiday between 3 of us (me and my 2 sons) and the al a carte guests. Us menial types were shepherded into a back dining room accessed through the kitchen to be served a 4 course treat! The al a carte guests had the choice of 2 nice dining rooms with lovely menus. One of the good things about skiing in Austria is the local food, which having skied there for years has always been great after a day on the slope. Not here, a typical 4 course meal was; Course 1 - A 2 inch round squirt of what looked like Primula Cheese, Course 2 - Soup which was lovely, Course 3 Chicken and Chips, Course 4 Half an apple made to look exciting. Basically, mass produced food with limited taste and even more limited appeal. Breakfast was sparse to say the least in comparison to other experiences, so a trip to the bakery on the way to the slopes was a must! According to the Crystal brochure, we could however look forward to the usual Apres Ski Snack, if a huge bowl of peanuts on the bar constitutes as an Apres Ski Snack, I'm Jimmy Carter

To be honest, we were made to feel like second class citizens, and with most of the bar and seating areas occupied by the East European guests smoking themselves to death, we spent no time in the hotel other than to sleep, which was by the way difficult given that the pillow were very short of feathers (folded ski trousers under the pillows helped).

Crystal rate this hotel as a 3 'C', in my opinion it was -3C

We booked the mitteregger hotel through crystal ski for a four day ski trip and struggle to fault the hotel for the price we paid.
We booked an eaves room as this was a bit cheaper but we ended up in a 2nd floor bedroom for no extras charge so it was a good start.
The rooms are spacious,warm and comfortable with no frills but a large bathroom and a large bath for soaking was a nice extra you dont often get.As previous comments made the food is a hot/cold buffet in the morning and a three course meal for dinner.The food is very good with a bit of choice and the staff are friendly and helpful.
I can recommend the excellent mexican restaraunt two doors down and there are some nice bars around the town.Didnt stay out late so cant comment on the night clubs!
There is also a large seperate bar area where you can drink the nice beers on offer with the only drawback being the smokers, including the staff.Wine is very good but expensive and can add up at the end of the week.
The hotel have a very modern solarium downstairs with three saunas and a big heated bed to lounge on.You can also use this on travel day with showers/towels etc available to use
There is a supermarket with a ski hire shop two mins walk away.
On the slopes we had the first day on the mountain just at the bottom of the street and half a day on the glacier.It was -20 degc so may have spoilt our experience up there.The views are fantastic but we didnt rate the skiing much with the blues feeling quiet narrow and very busy and chopped up.We did enjoyed the reds at the top of the drag lifts and def worth a ski.Watch out for cross overs at the drags as they can get dangerous with people swapping lanes etc.
The next three days we picked up the the ski bus five mins from the hotel to shuttdorf (10mins)and up the cable car to zell am zee.The 8.23 bus gets you on top of the mountain for about quarter past nine but the later bus about 8.43 led to big queues at the cable car and you can add another 15/20 mins at the bottom.
A previous review said the slopes were very crowded the first week in jan due to the russian holidays. There were lots of eastern europeans there but we didnt queue for any lifts all week apart from the shuttdorf cable(twenty mins) and it felt fairly quiet on most of the runs.
The runs in zell are excellent but not extensive and we skied the same runs a few times so not sure we would want to come here every year.We missed skiiing across the valley and over to other areas and back like you can in saalbach/hinterglemm.
All in all,we had a great trip and if you are coming to kaprun we can highly recommend this hotel.

We were traveling with 2 kids and ordered a family apartment, which we found to be very spatious and convenient. The main room had a big double bed and a separate family sitting corner, and there was a separate bedroom with two more beds. There also was a nice balcony, but it was "hanging" right over a local street which happened to be surprisingly busy. We never expected such a inconvenience of hearing and breathing traffic in the middle of the Austrian countryside, while we were trying to escape to the mountains and nature.
Breakfast was good, served in a big restauant room. Unfortunately, each morning we found most of the empty tables reserved for the guests who ordered half board (unlike us taking only B&B). It is a stupid feeling looking for an available table in a half empty restaurant... But the stuff was willing to help, efficient and friendly.
Internet was free, but available only in the lobby.
A huge advantage was Zell am See - Kaprun Summer Card which we used for free entrance to a lot of sites in the area.
Due to the weather we could not really enjoy neither the view, nor the facilities of the place, but one can't blame the hotel for that.

A last minute booking and therefore unable to research the resort and hotel as much as I would have liked. Also the first trip to Austria and a change to the Greek Islands and previous holidays such as Crete (Candia Park Village) Rhodes (Lindos Mare Hotel).
However any concerns were unfounded and this holiday will be remembered as one of the best enjoyed by children 13 & 15 as well as parents.
The hotel Mitteregger is full of Austrian charm and hospitality, its run by a family and all generations are seen working in the hotel. What it lacks in modern facilities is more than made up for with a willingness to help and please its guests.
The quality of the food was good and probably too much at times.
Breakfast is a typical continental offering, you help yourself with a good selection of Hams, meats, cheeses, pastries as well as cereals, fruit juices and a cooked selection. Often the warm food was not replenished but the staff are always happy to cook a fresh batch on request.
Evening meals are - 1st course a starter, 2nd course - soup - 3rd course - salad bar (help yourself) 4th - a choice of three(one vegetarian) selected at breakfast followed by desert. all very enjoyable and typically Austrian. Some chipped crockery and odd cutlery but this all adds to the appeal and this is not a 5 star hotel lacking in character. Drinks are reasonably priced - beer Eur 3.40, wine, 3.40, coke Eur 2.
The hotel is located close to the village centre but with a working dairy farm to the rear, 100 yards from the main bus stop, 100 yards from the shops and supermarket and 50 yards from the village indoor/outdoor swimming pool. Opposite the hotel you will find the hotel garden where you will find a small pool , childrens swings and slide and plenty of sun loungers to relax and enjoy the mountain views.
Kaprun and the surrounding area has lots to do and I list a selection.
Day 1 - bus to The Kitzsteinhorn mountain - enjoy the ride up on the ski lifts and enjoy the view at the top, perhaps enjoy a drink in the mountain restaurant, try skiing or sledging (in August).
Day 2 - bus into Zell am See - wander around the shops, enjoy a boat trip around the lake - perhaps hire a kayak. Enjoy the open air swimming pools and swim in the lake.
Day 3 - Catch a bus to the Krimmler falls (EUR 9.40 )and admire the largest warterfall in Austria - enjoy the heated indoor pool on your return and perhaps try the steam room.
Day 4 - Try White water rafting in the morning (EUR 48) and visit the Sigmund Thun gorge in the afternoon - enjoy the hotel gardens - sunbathe and enjoy the view.
Day 5 - Bus into Zell and catch the Ski Lift to the top of the Schmittenhohe - enjoy a picnic watch the paragliders and enjoy a mountain walk.
Day 6 - Bus to the Mooserboden reservoir, enjoy the exhibitions, walk the dam, have a trip on a funicular railway all above the clouds
Day 7 - Catch the bus to Saltzburg.
The hotel provides a summer card which provides free bus trips, all ski lifts, free boat trips and entrance to all swimming pools. All the above is free unless marked and provides outstanding value.
Enjoy the scenery, the clear lakes and air, sun bathe in the morning and play in the snow in the afternoon. An outstanding adventure with a good base being the Mitteregger.