We stayed at Leitner's for 1 week in summer with our new born baby. Because of that we picked apartment instead of hotel room. The apartments are situated in the separate building (connected with hotel building with a tunnel), which is not new and modern (compared to the main hotel building), but still ok.
The apartment was a bit worse than we expected (old small kitchen, small bathroom) but not bad.If you expect modern design, go for the hotel room. Breakfast buffet was great, staff also very nice. We really enjoyed the outdoor pool and wellness area, especially the indoor relax room was very comfortable. As we were at the end of season, the hotel was not so busy. That made the wellness area even more relaxing.
We haven't tried the hotel restaurant, we wanted to try it once at 20,30 p.m. but the kitchen was already closed.... This would probably not happen in the main season.
The hotel location is good, nice quiet area. Few minutes walk to the center, near the biking and in-line skating route.
The only problem during our stay was very loud music till 5am (1 night only....) in the apartment house.
Still I would recommend this hotel both for couples and families.

We have recently stayed in Active by Leitner for a few days.

Actually most of the things in the hotel were very nice:
- the room was alright ( although the bathroom is totally wet when taking a shower), - breakfast was good,
- relaxation area comfortable
- and nice location.
Except for the restaurant, which didn't meet our expectations, but fair enough, that could happen and didn;t ruin our stay. Until upon check out the owner Rosemary Leitner showed us some unacceptable and not hospitality minded behaviour, which we have never experienced befor.

At check out we had a question about our bill where it showed a charge of the relaxation area which we thought was included in the room. Nothing special, it was just a question. However, the owner, Rosemary was very defense, unfriendly and inhospi66 straight away.

When we then asked why she acted so unfriendly and inhospitable - especially after we already didn't have the best experience in the restaurant - we got litteraly the following answer: ' Our restaurant is excellent. If you can wait here at the reception for 10 minutes I will ask all the other guests and they will ensure you our restaurant is excellent'. We were totally blown away by such an answer, especially as we run hotels ourselves.
It was clear the owner is not capable to discuss any feedback in a normal way.

Saying such a thing to your guests, not taking them seriously ( she could have just asked what it was in the restaurant we were not that excited about, but no...) feels unacceptable.

We had already checked out, so we left the hotel with a bad feeling, which would not have been necessarry at all resulting in a negative feeling of this hotel.

We stayed in an apartment room, which is attached to main hotel by tunnel. The room was more like a suite, with bedroom and separate living room. Both were very clean and comfortable.
The wellness area is fantastic. Very relaxing and comfortable and perfect after a days skiing. The abundance of available towels and the free tea is a nice touch.
We stayed B&B and breakfast was excellent, plenty of choice and very good food. They even managed decent coffee (not exactly the forte of hotel restaurants).
Location was handy, 5 mins walk from ski bus stop and about 10 mins walk to village centre.
The overall impression of the hotel is that it is meticulously clean and comfortable. It's the best ski hotel I've stayed in for years and I highly recommend it..

The service at Leitner's was really good. Their spa is awesome, the breakfast and cake servings outstanding and included to the price and staff members are friendly. The location is also really good, especially for skiing kiztsteinhorn glacier, which offers better skiing than kaprun itself. I would recommend this hotel for everyone!