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Hotel Santana – reviews, photos

Beach of the West, Peten, Guatemala
Hotel amenities
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13 reviews from our community

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Managua, Nicaragua
Senior Contributor
48 reviews 48 reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
“Nice view”
3 of 5 stars Reviewed 27 September 2009

We stayed at Hotel Santana for one night on our trip back from Belize to Guatemala City. The hotel is in an old building, and it was rather noisy because you could hear everything from the other rooms (someone watching TV, a baby crying, etc).
There is practically no parking, and the room was full of mosquitos when we arrives because all of the doors were open.
Staff was friendly, but did not go out of their way to make our stay a special one. They wanted to charge for wireless internet although there was absolutely no signal in the room.
Food in the restaurant was OK, although the included breakfast was a laugh.
Unfortunately although there are many hotels in Flores and Sta. Elena none really fills my expectataions, and I have stayed in six of them.

  • Stayed September 2009, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask honguito about Hotel Santana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashua, New Hampshire
Top Contributor
55 reviews 55 reviews
Reviews in 52 cities Reviews in 52 cities
191 helpful votes 191 helpful votes
“Fair choice for Flores”
3 of 5 stars Reviewed 26 February 2008

We stayed here for only one night after our visit to Tikal. It is situated on the picturesque, quaint little island on Lake Peten Itza.
It is just a 5 minute drive to the Flores airport, which was why we chose it for our stay before our early morning flight back to Guatemala City. This hotel is a very good option if you have an early flight.

The whole island of Flores can be walked in just a couple of hours (if that) and the hotel has a great location on the southwest side. (Great for sunsets!)

The hotel has an attractive, colorful exterior. The receptionist at check-in spoke little English.
The room was spacious with 2 double beds. The beds were pretty comfortable (which to me means not hard). There was ample drawer and closet space.
The room had cable TV and air conditioning, but the A/C was pretty sub-par. There was a nice big balcony with a view of the lake.

For our rate of $61US including tax we thought it was a fair choice.
We booked via their website. Search for them by "santanapeten"
They were very good about communicating via e-mail and did not require a deposit of any kind to reserve our room.

Overall, we thought it was a decent choice.

Stayed February 2008
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bailamos
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Loved the View of Lake Peten Itza from Hotel Santana!”
4 of 5 stars Reviewed 10 August 2007
1
person found this review helpful

This hotel is in a great location in Flores. We had a second floor room with a view of Lake Peten Itza which has the most gorgeous sunset I've ever seen. The room was clean, had great air conditioning and a television with a lot of stations. This hotel met all of our basic needs. The only drawback I can think of is that the pool isn't really very "user friendly."

  • Liked — location
  • Disliked — pool
  • Stayed August 2007, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas
Senior Contributor
35 reviews 35 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Nice and improving!”
4 of 5 stars Reviewed 5 July 2007
1
person found this review helpful

This was my second trip to the Peten region of Guatemala, and the second time for me to stay at the Hotel Santana.

The staff has little to no functional English skills, but are still very accommodating and helpful. The restaurant also serves a decent breakfast, although next door at the Hotel Peten, the breakfast is better (especially the plantanos).

Getting to the hotel can be tricky with the narrow roads and very limited parking.

The owner has been doing renovations and adding both an air conditioned meeting room, and an ice cream shop.

Both times I have stayed with Hotel Santana, the A/C has worked very well.

Hotel also has WiFi (although the service, as with the whole island) is generally very slow during the day (I believe all bandwidth across the island is shared... and there are a couple of internet cafes on the island).

  • Liked — A/C and effort to keep place clean and safe
  • Disliked — Can't think of anything...
  • Stayed July 2006, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Buenos Aires Argentina
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Normal a bueno!”
3 of 5 stars Reviewed 16 June 2011
2
people found this review helpful
Google Translation

  • Stayed January 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Hotel Santana Also Known As

  • Santana Hotel Peten
Address: Beach of the West, Peten, Guatemala

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