There was no parking as advertised on the internet.
There was no hot or warm water in the shower.
There was plenty of hot water in the flush.
There was (---) on the toilet paper.
The manager was never available.
We were never offered an alternative to our problem.
Orbitz offered the following compensation: a $50 bonus the next time I book a hotel with them, which I never will.

16 people from my office in NoVA stayed here for 5 nights from Nov 28- Dec 3. We were in New Orleans to build houses with Habitat for Humanity. Originally, our boss wanted to stay in the volunteer shelter (Camp Hope) but many of my coworkers had issues with staying in group housing (20 people in a room with cots), so we lobbied hard to get hotels. It didn't make sense to stay in the Ritz for our volunteer trip, so we booked at the Warwick.

Do not believe their website! It must be "pre-Katrina"... We learned that this hotel WAS a Ramada, but they backed out. This hotel is substandard. The best thing I can say about it, is that it is slightly better than staying in a shelter.

Our shower was leaking through to the room below us and a hotel worker came in and pulled the entire fixture from the wall with his bare hands! The whole thing was rotted and rusted out. Disgusting! Many in our group did not have hot water for their showers, and one day the water was turned completely off from 9 am - 4 pm! I had to use bottled water to brush my teeth because the faucet water was so disgusting and tasted like licking a rusty pipe.

The sheets did not stay on the beds, which were saggy and painful to sleep on. The wallpaper was peeling off and had mold underneath. The air units were full ot a black crud that I did not investigate further. I took 2 benadryl pills every night for fear of having an allergic reaction to all the mold in my sleep.

There is no breakfast in the hotel, which is probably a relief. We had to walk across the street to the Holiday Inn, but ran into problems because NOTHING is open in this city before 7 am!

This hotel has a lot of permanent residents. We saw several people strung out on drugs hanging around. One morning the desk clerk was sleeping behind the counter for over an hour (snoring loudly!). Many in our group did not feel safe in this environment.

Do yourself a favor and stay somewhere else!

1: parking not as advertized
2. clerk couldn't find our reservation
3. carpet damp & moldy/walls moldy
4. two beds, one sank to ground, linen dirty & stained/we req. king. clerk said it was the last room. It was to late for us to change hotels & the clerk gave no suggestions.
5. coffee maker in room but NO coffee in the hotel
6. no drain hardware in tub/plaster chipping off in the tub
7. NO hot water. notified desk night of check in. No alternatives offered by desk personnel.
8. Still NO HOT WATER in the morning. no reaction from desk personnel except attendant said the hotel was closing: hurricane damage.
9. refused to give me a receipt for our bill.
10. refused to credit our account.

My boyfriend and I stayed two nights at the the warwick. When we got there to check in, we were able to park right accross the street from the hotel for free (b/c it was a weekend we didn't have to pay the parking meter.) We were able to walk everywhere we wanted to go. The Superdome was only a very short walk (2 blocks) which was the main reason we chose this hotel. We walked to Harrah's casino, which was maybe 6-7 blocks away, and from Harrah's we walked to the French Quarter.
The key card lock on the door of the first room they gave us did not work, so they were happy to give us another room. This room was a suite and was quite nice. It had a king size bed in the bedroom w/ a tv, bathroom, and living room w/ tv, refrig.
Overall I was very satisfied. For the price, it was a good deal. I have been to New Orleans many times and this was my most enjoyable experience yet.