Stayed with my family room 315..sheets looked dirty and so did the towels. My mom woke up with bites all over here and we had BED BUGS.I also woke up with a bite Showed the staff and they even caught one in a cup off the bed! Didn't even seemed to be too concerned. I would NEVER stay in this hotel and warn others not too! Obviously they don't spend much time cleaning and I doubt they even did anything about it once we left!! We might are trying to not bring the bugs home but my mom woke up again with more bites at home, which will be impossible to get rid of if we have them. Also breakfast there was not that great. They didn't tell anyone that it ended and instead just starting turning off the machines and putting all the stuff away. Pretty rude. We stayed there for the Sugar bowl for 2 days. What a mistake. AVOID AT ALL COSTS!!!

Beautiful Hotel with great placement. close to french quarter and bourbon st

Took the family to New Orleans. The hotel is just far enough off of I-10 to be quiet. Driving through the neighborhood, I was concerned. Near the hotel, however, the area seems fine. The property is ok, nothing special. We checked in and went to dinner. When we returned about 10Pm, we realized the A/C was not working. Maintenance came quickly and determined we had to move to the room next door. No more problems. Service with a smile. Breakfast was good. The pool area was nice. The A/C in the fitness area was not working either. Oh well. Good excuse not to workout.

First of all, I didnt stay here. a large number of my family was staying here for our family reunion. I had the opportunity to see several rooms and hear about many others.

First, many of the rooms have a mold smell. My wife's 90 year old grandmother had to be moved at least 4 times because of the mold smell in her room. Several other people reported moving because their rooms smelled of mold. One person said they couldnt sleep all night because of the strong mold smell. There was also a moldy smell in all the hallways.

I believe most of the mold complaints came from people on the first 2 floors.

I specifically saw two rooms in detail, a King Room and Double room on the third floor.
The people in the double room told me they had to have their lamp shades changed because of the moldy smell. Other than that, it looked like a standard double room with a small table, refrigerator and CRT TV.
The King room was similar. It looked fairly standard and basic. Refrigerator, CRT TV and standard bathroom.

The furniture in the lobby looked to be a ROOMS TO GO suite from somebody's house. It was noticably stained.

The onsite "security" personnel looked to be high school age or slightly older kids walking around in T-Shirts that said "Security".

This hotel is in a fairly depressed area. Obviously, the area was underwater during Katrina. Many buildings are boarded up, although there is an IHOP and several fast food places close.