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Windsor Court Hotel – reviews, photos

4.5 of 5
300 Gravier St, New Orleans, LA 70130
Hotel amenities
Windsor Court Hotel
Ranked #8 of 148 hotels in New Orleans
4.5 of 5 stars 494 Reviews
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494 reviews from our community

What travellers say about this hotel
  • French quarter(29)
  • Club level(28)
  • Full suite(13)
  • Mississippi river(10)
  • Great location(8)
  • Pool area(8)
  • Polo lounge(7)
  • Grill Room(7)
  • Afternoon tea(6)
  • Harrah casino(4)
Traveller rating
    310
    78
    43
    44
    19
Only show reviews for Family (76) | Couples (185) | Business (116)
Date Rating
Baton Rouge, Louisiana
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Keeps getting better and better”
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

My husband and I stay here often. We are only a short drive to New Orleans and we stay in the city at least 5 times a month. We used to always stay at the Windsor, then we started venturing out and trying other places...but guess what, We're back at the Windsor. They are remodeling and i've had the pleasure of staying in one of their remodeled rooms...and they are fabulous! They are in the process now of remodeling the pool area and I hear they will be getting a spa. The staff is always so friendly and helpful. I truly feel like i'm at home when i'm here...no point in venturing out for us anymore, we're staying here everytime now because the grass wasn't greener on the other side.

Room Tip: Ask for a room with a balcony when booking.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by cajungirl728 for New Orleans
Ask cajungirl728 about Windsor Court Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Teich, General Manager at Windsor Court Hotel, responded to this review
25 January 2012
Dear cajungirl728,

Thank you for your continued support of the Windsor Court. We're honored that you've returned as a loyal guest after exploring your other options in the city.

I am delighted to hear that you are pleased with the remodeling and the service that you encounter while you stay with us.

We look forward to welcoming you back to the Windsor Court the next time you are in New Orleans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hammond, Louisiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Disappointing tea”
3 of 5 stars Reviewed 23 January 2012

Tea at Windsor Court Hotel used to be so special. Yesterday the sandwiches were scarce, stale and small. The tea was cold and weak. Service was mediocre at best and the furniture was literally falling apart. The entire place smelled of heavy scented air freshener which hung over the place like a cheap cloud. It is still quite expensive though. That has not changed.

  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask dgbanderson1 about Windsor Court Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Teich, General Manager at Windsor Court Hotel, responded to this review
25 January 2012
Dear dbganderson1,

I sincerely apologize for the negative experience you encountered with your afternoon tea at the Windsor Court. We strive to make our teas memorable and special, and I am sorry that we failed to deliver proper service and that the culinary offerings fell short. Please know that these issues will be addressed internally.

We hope that you return to tea, and we will be sure to make sure it is the wonderful experience that you have had in the past.
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Marin County, CA
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Beautiful New Orleans”
4 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

This must be how the other half lives! Only blocks away from the action, Windsor Court is a beautiful hotel. My suite was spacious, the turndown service was a nice touch and the staff helpful, friendly and courteous. The fitness center was better than most. I was there for a business conference and our company sponsored breakfast & lunch at The Grill offered some healthy alternatives (credit should be shared by our company's astute event staff) with some New Orleans favorites. The lounge appetizers were also tasty. There was some construction noise during our breakout sessions which the hotel staff addressed quickly when notified. Otherwise a fantastic stay!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by bsballbabe for New Orleans
Ask bsballbabe about Windsor Court Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Teich, General Manager at Windsor Court Hotel, responded to this review
24 January 2012
Dear bsballbabe,

Thank you for selecting the Windsor Court for your recent visit to New Orleans.

I am delighted to hear that you had a pleasant stay, and that you were particularly pleased with the accommodations, service and culinary offerings during your meeting. I apologize for any inconvenience you experienced with construction noise, but I am glad that our staff handled the issues quickly and effectively.

We hope that you make the Windsor Court your hotel of choice whenever your travels bring you back to New Orleans.
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Shiloh , VA
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Tea Time”
5 of 5 stars Reviewed 22 January 2012

We did not stay at this hotel, however we enjoyed a lovely afternoon tea service.
This was a gift from my daughter, she knows I love tea time!
The hotel is a beautiful setting, the tea sandwiches and cakes, confections, were delicious.
Having spent several years working in pastry kitchens, I truly appreciate quality products.
The selection of teas was good, we found several old favorites & new to taste.
Pièce de résistance was the classical music quartet.
Highly recommend!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Abruzzi56 about Windsor Court Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Teich, General Manager at Windsor Court Hotel, responded to this review
24 January 2012
Dear Abruzzi56,

Thank you for stopping by for "tea time" during your last visit to New Orleans.

I am delighted to hear you were pleased with our traditional afternoon tea service, including the tea selection, culinary offerings and music performance. We strive to create a unique and memorable experience with tea, and are glad that you had the opportunity to join us.

We look forward to welcoming you back to the Windsor Court as a guest for tea and in our sleeping rooms the next time your travels bring you to New Orleans.
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Boulder Creek, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The best place to stay in New Orleans”
5 of 5 stars Reviewed 21 January 2012

If you want to stay just steps away from the French Quarter but within walking distance, this wonderful service oriented hotel is for you. I would stay there again. Extremely spacious suites. There was only a little noise in the late morning from the renovation but this should be complete by now.

Room Tip: The suite can sleep 5 people. Roll away beds are provided at no extra charge and the suite is large...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Debra W about Windsor Court Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Teich, General Manager at Windsor Court Hotel, responded to this review
24 January 2012
Dear Debra W,

Thank you for selecting the Windsor Court for your recent trip to New Orleans.

I am delighted that you had a pleasant stay, and that you were pleased with the location, service and accommodations.

I greatly appreciate you taking the time to give this feedback. We look forward to welcoming you back to the Windsor Court Hotel soon, and hope you make it your hotel of choice whenever your travels bring you to New Orleans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Windsor Court Hotel

  • Windsor Court New Orleans
Address: 300 Gravier St, New Orleans, LA 70130
Price range (per night):* INR13,946 - 33,606

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Windsor Court Hotel
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