I chose this hotel due to its proximity to the Quarter and the port for a cruise. The hotel is neatly tucked away on a side street one block from Canal. It has a small elegant lobby with a very friendly helpful staff. The rooms are small, as you would expect with a hotel of this style, but were very comfortable and well apportioned. The bed was very comfortable and the bathroom adequate with a nice shower. Small gym and sauna but with nice equipment. I would stay here again for the right rate.

We booked and prepaid for a queen room through expedia ($228/night). Upon arrival we were given a room with only 1 double bed. The room itself was less than 10 feet wide, had no desk and no chair. When I returned to the front desk I was informed that room type is never guaranteed either through expedia OR through Omni itself. In addition, the hotel does not have a business center.

I found the switch of room type unprofessional, but the lack of a desk and/or chair and lack of a business center to be unacceptable. The hotel advertises all rooms come with an executive desk and does not make any reference to the fact there are any rooms with beds smaller than queen size.

The manager on duty the night of my arrival was a very kind man who attempted to resolve the problem. To counter this, when he walked away, his colleague advised me I should just "get drunk and pass out" so I would not remember the room. Ultimately, half way through my stay (and after hours at the front desk) I was moved to a better room. Had I only stayed in this larger room I would have had a different impression of the hotel. However, knowing the hotel has no guarantees and is knowingly numerous guests each night leaves me with an unfavorable impression.

Stayed for 5 nights in late January. Staff were very welcoming and helpful. Room very comfortable. Was a bit noisy Saturday night but otherwise peaceful. Breakfast was wholesome and had great variety.

I absolutely loved this place. The location was very important to me. I wanted it to be convenient to everything but not directly in the mix. We were able to walk everywhere or pick up a trolley for anywhere else. Rooms were gorgeous. Spacious, with a spa tub, and comfortable beds. The only complaint I had was hearing the person in the bathroom in tge room next to us. Overall I would definately return.