“Housekeeping Harrassment, Tiny Rooms, Appalling Service- And some weird deposit thing they do.”
I will preface this with the fact that I was violently ill with a stomach virus during my stay, so that could color my view, but some things are objectively true. First, the furniture was too large for the room, and I had to move chairs to make it functional. That's cool, though. I can handle "quaint"- but what I couldn't handle was the poor service and the harassment. Housekeeping insists on banging on your door and not leaving, demanding a signature on something even when you are naked and covered in germs. The Do Not Disturb sign DOES NOT WORK. They will knock and try to enter anyway. Even when I grabbed a blanket to cover myself and pulled off the Do Not Disturb sign and said to them, "What does this mean?" they still said I had to sign their stupid log. And- my credit card is still maxed out because they take your deposit off the card each day and supposedly refund it at the end of the stay. This has yet to happen. OH, PLUS, don't forget that the staff reminds you that although you are paying 4-star prices, you are in a motel 6 and you have to get your own bags. No bell service. Continental breakfast was also rather bleh. The whole stay, including being directed to a vending machine for toiletries, it was unpleasant at best. Stay elsewhere. The Astor across the street was a dream during my previous trip. Stay there.
Room Tip: Any room at another hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 April 2012
We appreciate your comments and use them to improve our guest's experience at the St. Christopher hotel.
We are sorry you had to suffer with a stomach virus during your stay. Bellman services are provided at the hotel a minimum from 6:00 AM to 11:00 PM each day and there is usually someone on call after this time frame. Perhaps your check-in was after hours or maybe the bellman was tied up with other guests at the time of your check-in. You can always request a bellman from the front desk staff and someone will be glad to assist you.
Our housekeeping staff is very diligent about cleaning the rooms assigned to them as we pride ourselves in maintaining a clean property.
We would also like to mention that the breakfast service has been completely revised and upgraded.
We are disappointed you had issues during your stay with us and for that we apologize.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC