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Quality Inn & Suites Downtown – reviews, photos

2.5 of 5
210 O'Keefe Avenue, New Orleans, LA 70112
Hotel amenities
Quality Inn & Suites Downtown
Quality Inn & Suites Downtown
Quality Inn & Suites Downtown
Quality Inn & Suites Downtown
Quality Inn & Suites Downtown
Quality Inn & Suites Downtown
Ranked #3 of 148 hotels in New Orleans
4.5 of 5 stars 401 Reviews
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401 reviews from our community

What travellers say about this hotel
  • French quarter(56)
  • Bourbon street(18)
  • Friendly and helpful(11)
  • Very clean(10)
  • Continental breakfast(8)
  • Great location(7)
  • Free breakfast(6)
  • Front desk staff(6)
  • Few blocks(6)
  • CUSTOMER SERVICE(5)
Traveller rating
    248
    110
    26
    6
    11
Only show reviews for Family (43) | Couples (188) | Business (48)
Date Rating
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Depending on your needs this may or may not be the place for you”
3 of 5 stars Reviewed 4 February 2012

Overall, this hotel provides great value and is in reasonable proximity to the French Quarter. The rooms contain a refrigerator and microwave which may add convenience to foodstuffs purchased at a nearby supermarket. Breakfast too is a nice feature. The staff are friendly as many reviewers have stated. My room maintained a musty odor, the windows were dirty and the view depressing. If you want a view that reminds you where you are then another room or hotel may be preferred. In addition I concur with other reviewers that the foot traffic in the area is sparce leading one to feelings of insecurity though this may just be a perception. I was travelling alone while attending a conference several blocks away so this probably was not the ideal place for me. Had I been on vacation with a partner perhaps it would have been more tolerable. I moved out after one night given lack of alternative room availability and the management was supportive of my decision.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great Pre-Cruise Hotel”
5 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

Stayed at hotel Jan 12-13 2012 before a cruise. Wonderful hotel centrally located.Free breakfast is excellent.Everyone on the staff were very pleasant and helpful.Would stay here again when in New Orleans.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“30th Birthday in New Orleans”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

So I booked a double room for my 30th birthday where 20+ friends and family were flying in to celebrate. About half stayed at the Quality Inn and half stayed elsewhere. Going into the trip, I was worried because people who have lived or traveled in New Orleans mentioned that the O'Keefe St area wasn't the safest at night. Upon arrival, my fears were put to rest, seeing as the swanky Roosevelt hotel was right next door and Canal St is only two blocks away. I never felt endangered out at night either by myself or with a group. The staff was super-friendly and accomodating, and the rooms were clean and plenty large. From a location standpoint, the hotel was an easy walk to pretty much anywhere in the French Quarter as well as close to the St. Charles trolley line to get to the Garden District or Uptown. While not the newest or plushest hotel in the area, the great service and inexpensive room price more than made this a solid choice. I would definitely recommend, especially for budget travelers.

Room Tip: Request the suite that includes a hallway with mini-fridge and bar sink separating the two bed areas...
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tom S about Quality Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best customer service I've ever experienced!!”
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

My family of 6 adults and 6 kids stayed a night here in December. We got in later in the evening after an almost 9 hour drive from Oklahoma. They front desk guys were so wonderful!! After getting us checked into our rooms, they provided us with a stack of take out menus and gave us great suggestions for take out. Let us hang out in the lobby all evening eating, and letting the kids play. They kept asking if they could get us anything. Very very great people!! The rooms were a little small, and nothing fancy. But, we were not there to sit in our rooms so that didn't really matter to us. The location is perfect!! Super close walking distance to everything. We will stay here every time we come back! Price is great & service is priceless!!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Senior Contributor
28 reviews 28 reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“Can't fault it. Book!!!”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Pretty much everything about this place was great. The stand out thing about this hotel are the staff - I could gush about them for hours! From the moment we arrived, weary from travelling and way too early to check in (or so we thought) not only were we checked in immediately, but also upgraded to a king room - we were not expecting this at all! From then on the service just excelled, we didn't walk past a member of staff without a greeting, a smile, "do you need anything" etc. All tours they will book at the desk for you, full breakfast (it's good!) and close enough to walk safely to Bourbon st without having to be close enough to here it at night (I've read in previous reviews about the area being a bit sketchy and "ghetto" - not the case!) Excellent, book it!

Room Tip: Book a queen and you may still get a king!!
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Quality Inn & Suites Downtown

  • Quality Inn Downtown
  • Quality Inn New Orleans
  • New Orleans Quality Inn
Address: 210 O'Keefe Avenue, New Orleans, LA 70112
Price range (per night):* INR5,545 - 9,466

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