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BEST WESTERN PLUS French Quarter Landmark Hotel – reviews, photos

3.0 of 5
920 N Rampart Street, New Orleans, LA 70116
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BEST WESTERN PLUS French Quarter Landmark Hotel
Ranked #70 of 148 hotels in New Orleans
3.5 of 5 stars 161 Reviews
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161 reviews from our community

What travellers say about this hotel
  • Bourbon street(9)
  • Continental breakfast(6)
  • Very nice(6)
  • Would highly recommend(3)
Traveller rating
    36
    66
    28
    16
    15
Only show reviews for Family (27) | Couples (44) | Business (8)
Date Rating
Cardiff, United Kingdom
Senior Contributor
34 reviews 34 reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“Great location & good facilities”
4 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

Stayed here for 3 nights at the end of December (including New Year's Eve) as part of a pre-arranged tour. The hotel's located right on the edge of the French Quarter on North Rampart Street. There's parking right next to the hotel which looks pretty secure too. Check-in was pretty fast - we could only find one lift (elevator), there might've been more but with only 3 floors it isn't a great loss. The hotel's arranged around a courtyard with the pool in the middle - wasn't too inviting in mid December but imagine in summer it'd be great. My room was on the outward facing side (didn't face the pool) and even though there was building work going on next door, I didn't hear anything.

The rooms aren't huge - I had a twin (2 x doubles) and found it a squeeze to get my big suitcase in and others in the group who did share found it a bit tight - with the location though, it's doubtful you're gonna spend much time in your room though! There was a fridge, good sized tv and the beds were pretty comfy. The air con was great, worked quickly and was relatively quiet. There's a small wardrobe, a separate sink, then the bathroom has the toilet and quite a big shower, which had plenty of hot water.

Breakfast was great - there were waffles, toast, muffins, burgers, scrambled egg, cereal, yoghurt, juices and tea & coffee. Getting a table can be difficult depending on what time you head down. Didn't use the hotel bar but they were friendly and lent us a bottle opener for our own drinks on New Year's Eve - worth mentioning at this point that despite the time of year we stayed, the hotel was quiet as it's far enough away from Bourbon St that you can't hear the music but close enough that it's only a short walk away. We used a laundrette just down the street to wash our clothes that was cheap and convenient.

The staff were also friendly - housekeeping did come back after knocking before I left one morning - they don't always do that in other places. Also had an incident where my room key stopped working just before check out but reception quickly gave me a new key so this wasn't a problem at all.

Overall, I'd definitely recommend this place and will use again when I return to New Orleans - it's in a great location to see the French Quarter and has good facilities and friendly staff.

Room Tip: Maybe ask for a room on the side facing away from the courtyard as imagine this could be noisier at...
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  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strasbourg, France
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Very good hotel !”
5 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

I went to NOLA with a friend and we got a double beds room. I disagree with other comments : our room was very big !!!
It is a bit noisy but if you want to be in town you will have noise anyway.
Very good location : all the French Quarter can be done walking from the hotel.
Very good and complete breakfast.
It was a little bit cold to enjoy the pool.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Great value, lovely hotel”
5 of 5 stars Reviewed 7 February 2012
4
people found this review helpful

We booked this hotel on Priceline for $81 a night (rack rate was $119 on weekdays and $159 on weekends) and we were delighted to find that it was a very comfortable, quiet, clean, and well-run establishment. The location is great: right on the border of the French Quarter across the street from Armstrong Park, so it is close to everything in the Quarter but very tranquil at night. There is a large courtyard in the interior of the three-story hotel where you can relax on lounge chairs or sit at little tables. A continental breakfast is included: waffles, eggs, sides, cereals, oatmeal, bagels, pastry, juices, coffee, etc. We’d definitely stay here again. Request a room overlooking the fountain courtyard; rooms in front get noise from N. Rampart Street.

Room Tip: Request a room overlooking the fountain courtyard; rooms in front get noise from N. Rampart Street.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lake City, Michigan
Senior Contributor
38 reviews 38 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great hospitality in great city”
4 of 5 stars Reviewed 21 January 2012
4
people found this review helpful

My husband and I arrived in NOLA and took taxi to this hotel from the airport (flat rate $33 for two - better deal than taking airport shuttle!) and hotel was very easy to access. Check in was a breeze, the front desk offered a map to get us started in exploring. Hotel is close enough to action (about 5 min walk to the heart of French Quarter) but not too close that we couldn't sleep at night with the noise, etc.

Room was very clean, we got the courtyard view which was pretty with outdoor swimming pool, fountain and seating area. We stayed for 6 nights and found that the hotel met everything that we needed. Pretty decent breakfast with eggs, biscuit, sausage/bacon, plus other things. After 3 days of having breakfast at the hotel, we decided to skip and went out to different cafes in the area, but free breakfast is always a plus.

There were a few incidents of people smoking right outside our door, in the elevator and in the hallway. Not the hotel's fault at all. I called the front desk and they took care of it immediately. Check out was easy also and they have a business center that you can use to print boarding pass. All in all, very good experience and would recommend this hotel to anyone.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tuscaloosa, Alabama
1 review
2 helpful votes 2 helpful votes
“Not great.....Great time, but not because of the room!”
2 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

We stayed at this hotel during the BCS National Championship, Jan 2012. Room rates skyrocketed due to demand and we paid way more than this hotel was worth. But, we knew that was probably going to be the case with any hotel in NOLA during such a busy weekend. We woke up to a dripping sound and thought it was just a faucet but discovered that there was a leak from the floor above coming down through a recessed light fixture in to our sink. Seemed pretty darn dangerous to us; the maintenance staff came in and looked, but never returned. When we asked about it the next day, they sent someone again, but he just said it was the toilet leaking from the room above us and he could not really do much. We stayed 3 nights and did not have hot water until the last morning.....tile floor in bathroom is slick as glass. I had to put towels on the floor of the shower to keep from slipping. We requested delayed maid service one morning and they never returned....when I asked the front desk to go ahead and service the room, they replied that maids had already gone and they simply offered us clean towels. Obviously, this is not a full service operation. Given a choice, I would not return. If it was my only choice, I would stay there knowing that it was about all I could find. The one redeeming factor was that the bed was comfortable and the room was as clean as could be expected for an old property.

  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about BEST WESTERN PLUS French Quarter Landmark Hotel

  • Best Western New Orleans
  • New Orleans Best Western
Address: 920 N Rampart Street, New Orleans, LA 70116
Price range (per night):* INR6,319 - 11,464

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