We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Parc St. Charles – reviews, photos

2.5 of 5
500 St. Charles Avenue, New Orleans, LA 70130 (Formerly "Best Western")
Hotel amenities
Parc St. Charles
Ranked #92 of 148 hotels in New Orleans
3.5 of 5 stars 93 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

93 reviews from our community

    Trip type
Traveller rating
    24
    24
    9
    13
    23
Date Rating
Melbourne, Florida
Contributor
20 reviews 20 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“I'll Be Back for a front row seat for Mardi Gras.”
5 of 5 stars Reviewed 8 February 2012

What a pleasant surprise! The festive Mardi Gras decor made quite an entrance to start the weekend. This hotel was supererbly located and the rooms were well-appointed. Apparently, the hotel is undergoing a major renovation with new flooring, beds, lighting, and soon breakfast and lobby expansions. The bed was extremely comfortable and the room was quite pleasant, both in temperature and noise level. The staff at both the hotel and restaurant were exceedingly helpful and friendly. The only drawback was the Bar seemed a little quiet but I was told it is very popular with the afterwork crowd. But, who can complain when John Besh's restaurant is half a block away, and thanks to a tip from the hotel staff, I found out they serve 1/2 priced French 75 cocktails and oysters at Happy Hour -every day. I'll be back for a front row seat on the Mardi Gras parade route and Street Car Line.

Room Tip: The rooms overlooking the park provide a beautiful view, and the park has frequent food fesitivals p...
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by Kim T for New Orleans
Ask Kim T about Parc St. Charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
“My Trip was perfect!”
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

I was reading all the reviews and was very skeptical of staying at this hotel, but you cannot go by those because they are old. This hotel is under new ownership and all of the rooms have been newly renovated, there is new carpet on the floors, my room appeared to have new beds and linens. I was pleasantly surprised!! Everyone was very nice at the front desk, and the cafe...the food was absolutely delicious! I only wish that it was opened for dinner too. The hotel is centrally located I was only a couple of blocks from the Super Dome to my left, and only a couple of blocks from the River walk shopping to my right! I was in a happy place because I love to shop and the event was at the Super Dome, so I did not have to rent a car and pay those incredibly high parking fees. $25-28 a day, nooooo way! If you have not recently tried Parc St. Charles you should, prices are right, and in a good location.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Rhonda J about Parc St. Charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
3 helpful votes 3 helpful votes
“Amazing Service!”
5 of 5 stars Reviewed 20 January 2012
3
people found this review helpful

Last month I was there on a very hectic business trip. While I was there Jeremy and the rest of the staff were absolutely amazing. They even discounted my final day for something that was of no fault of their own. Service was irreproachable.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rlrl6 about Parc St. Charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Rosa, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Best service at a busy time!”
5 of 5 stars Reviewed 7 January 2012
2
people found this review helpful

Katie and the rest of the front desk staff at the Parc St Charles were amazing during a week when New Orleans dealt with New Years, two end of season Saints games, the Sugar Bowl, and the BCS championship game between local LSU and nearby rival Alabama! Busy busy busy! Not only did the welcome us and say hi every time we walked past the desk, but they helped us switch to a room that suited us better (number of beds) and even honored a lower price we saw on Hotels.com. Not only that, but when Hotels.com and the nearby Ambassador Hotel would not let us out of a reservation that we made in error, Parc St Charles graciously let us out of our reservation there so that we were not double-booked, saving us from wasting over $500!!! Unfortunately for us, this meant we had to move to the Ambassador Hotel, which after staying for four days and having to buy earplugs the first morning, I wouldn't recommend to my worst enemy!

Room Tip: They are all great rooms, but use the elevator from the bar as the main elevator can be quite slow...
See more room tips
  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lara M about Parc St. Charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Good location & service”
4 of 5 stars Reviewed 5 January 2012
4
people found this review helpful

The Parc St Charles is located just about 4 blocks west of the French Quarter, so is great walking distance to the bars, restaurants, and shopping located there. It's also convenient to the Arts District, plus the trolley to the Garden District and Uptown runs right out front of the hotel.
The service was kind and helpful at all times. Having four people in the room, they were always accommodating for requests such as extra towels. There's also free WiFi internet in the hotel, which is a nice service for all travelers alike.
The rooms were quiet and pretty comfortable, albeit a little tight with four people in the room. The bed was a comfortable sleep for two. A nice flat screen TV was enjoyable. The bathroom was my main annoyance. The shower worked well for both pressure and hot water, but the towels were cheap and old. There was also not good ventilation.
Overall, the hotel was worth the price paid, especially since this was over New Year's and hotel pricing in the city was quite high.

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask kkalb about Parc St. Charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Parc St. Charles also viewed

Drury Inn & Suites New Orleans
4.5 of 5 stars 520 Reviews
New Orleans, LA
Show Prices ABS:HotelCheckRates-d223116?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Queen & Crescent Hotel
2.5 of 5 stars 417 Reviews
New Orleans, LA
Show Prices ABS:HotelCheckRates-d89155?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Country Inn & Suites New Orleans
4 of 5 stars 692 Reviews
New Orleans, LA
Show Prices ABS:HotelCheckRates-d498233?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 148 hotels in New Orleans, ranked by popularity »

Been to Parc St. Charles? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Parc St. Charles

  • Parc St Charles
  • Best Western New Orleans
Address: 500 St. Charles Avenue, New Orleans, LA 70130 (Formerly "Best Western")
Price range (per night):* INR4,697 - 11,016

Owners: What's your side of the story?

If you own or manage Parc St. Charles, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Parc St. Charles
Show the lowest price for this hotel (from our partners)
Show Prices