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BEST WESTERN PLUS Inn on the Park – reviews, photos

22 South Carroll Street, Madison, WI 53703
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BEST WESTERN PLUS Inn on the Park
Ranked #30 of 61 hotels in Madison
4.0 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    14
    30
    16
    10
    4
Date Rating
Milwaukee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great location.....hotel is "ok"”
3 of 5 stars Reviewed 11 February 2012

Great......location location location - 1 block from the Capitol - 2 blocks from the Overture Center - 1 block from State Street Shopping & Dining

Great.....free valet parking.....it's easy to get your car in & out

Great.....free internet and it was fast and it worked well all the time

Not Great........

1. I could hear people in the hallway and I could hear people in the next room speaking in normal voices.

2. The rooms would fit into a 1978 movie with no alteration of form or function.....(tired)

3. We had to unplug lamps to plug in laptops. We were able to find only one electrical outlet that was available and not part or our bathroom

4. The heat in our room was turned up to 78 and the fan was blowing cool air. We were cold.

We chose to stay downtown. It was $306 for two nights. In hindsight I know that I can drive anywhere in Madison in 15 minutes. We might stay at a newer hotel in a suburb next time. We could stay anywhere and drive to the Overture Center.

  • Stayed February 2012, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
13 February 2012
Thank you for choosing us for your stay in Madison and for posting your feedback. I am disappointed to hear we fell short of your expectations.
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Oconto Falls, Wisconsin
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Helpful staff, bad gym, valet parking included, average rooms, good location”
3 of 5 stars Reviewed 11 February 2012

Located at the top of the hill, just outside the Capitol doors, its a good location to many restaurants and shops, the Overture Center, the many museums, etc. The staff was very helpful whenever we had questions about anything, needed directions or recommendations. The workout facilities looked promising, a decently large room with two treadmills, three elipticals, recumbant and upright bicycle & a few resistence weight machines (more equipment than most hotels), however one of the treadmills were broke and the one I used kept shorting out when I was running on it and the tread would "stop" or stick randomly and the whole machine was so rickety I thought it would fall apart under me. I had to finish my run on the elliptical. Much of the epuipment in there seemed worn out and in need of some serious maintenance. Nice size pool. Hot tub was very small, but nice they had one. Fast elevators, only 8 luggage carts for the entire hotel, people were constantly down there waiting for one. I really LOVED that valet parking was included and really appreciated them letting us stay parked there on our checkout date until after the performance we were there to see that day was done (at a cost of $1/hour after checkout...very reasonable), keeping us from having to try to find other parking. No included breakfast, not even continental or anything, which was a little disappointing. Overall, just average, but would maybe stay again because of the location unless something nicer was available, but similar in cost and location. Will research for our next stay.

  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Phoenix, AZ
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Great location and views!”
5 of 5 stars Reviewed 8 January 2012

We were in town for a wedding at the nearby Overture Center, so the location was perfect. We could walk pretty much anywhere, although it was cold so we didn't walk around too much. We stayed in a suite overlooking the Capitol, so the views were pretty nice. The snowfall the first night we arrived made for a pretty scene the next morning, too. We valeted our rental car for the weekend we were there and the valet service was always quick whenever we needed our car. Overall, the location is the best part about the hotel and would definitely be my choice the next time I stay in Madison.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
31 January 2012
Heather, thank you so much for your kind review. We are delighted that you enjoyed your stay with us and would choose us again in the future. It looks like you're in Phoenix so I'm glad you got to see some of our beautiful Wisconsin snow while you were here. We look forward to serving you again.
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Dubuque, Iowa
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Perfect spot for a night in Madison”
5 of 5 stars Reviewed 30 November 2011 via mobile
1
person found this review helpful

An amazing location for a night in Madison. Great location for accessibility to State Street, Monona Terrace, and the Capital. The front desk staff was extremely helpful and kind. The vallet drivers were quick and efficient. Our room was a king sized suite and was great. We had a gorgeous view of the Capital! I would really recommend upgrading. It was a romantic and fantastic night. If I were to criticize the hotel for anything it would be the light in the bathroom was just slightly challenging to find when we first got there. The other would be that it was a game night and there were a lot of people on the Capital Square that night and we could head the "rowdy" ones who who celebrating the Badger victory.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
6 December 2011
Thank you for your kind words. I'm so glad you enjoyed your stay with us. I will look into the issue with the bathroom light switch as well. Come see us again!
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Milwaukee
Senior Contributor
37 reviews 37 reviews
Reviews in 29 cities Reviews in 29 cities
110 helpful votes 110 helpful votes
“Spacious, comfortable room”
4 of 5 stars Reviewed 13 November 2011

Having stayed here before, I knew what to expect: a spacious, comfortable room and a great location on the capitol square. I've lucked out in the past with rooms overlooking the beautiful state capitol; however, this time my room overlooked the center of the hotel. I should have asked for a room with a view. That said, my room was nice, and I had a coffeemaker and a good tv. I also enjoyed breakfast in the restaurant one morning (not included in the room rate). This is an older property, and there are some strange quirks, like having to take two elevators to get to my floor. The hotel was very busy, and the bell/valet service was harried. Perhaps they were understaffed? At any rate, I would stay here again, but I would ask for a room with a view.

Room Tip: Ask for a room overlooking the capitol.
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  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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George Wiesner, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review
14 November 2011
Thank you for staying with us again. Our top floor is the only one that requires the second elevator as the floor was once an elegant penthouse home for a Madison family. That Capitol view is beautiful, isn't it? Please do request a room with a view, we will be happy to accomodate you when possible.
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Additional Information about BEST WESTERN PLUS Inn on the Park

  • Best Western Hotel Madison
  • Best Western Madison
  • Madison Best Western
Address: 22 South Carroll Street, Madison, WI 53703
Price range (per night):* INR7,605 - 13,141

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BEST WESTERN PLUS Inn on the Park
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