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Candlewood Suites Fitchburg – reviews, photos

2.0 of 5
5421 Caddis Bend, Madison, WI 53711
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Candlewood Suites Fitchburg
Ranked #45 of 61 hotels in Madison
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
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    6
    3
    2
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Date Rating
Milwaukee
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Run down and Dirty”
2 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

I stayed here for two nights while on a business trip. In full disclosure, I did not book in advance and walked in around 5 p.m. Neither of the two staff members working the front desk greeted me, which I discovered was common later on in my trip. Without asking me, the clerk put me in a "handi-capped" room, which would have been fine, but I prefer to have a tub/shower combo. Once I got to the room, I called down to ask for a different room, which was accomodated, but begrudgingly. After moving to a new room, I discovered that it had barely been cleaned from the previous visitor. Being tired, I didn't feel like arguing with the despondent clerk again. At first glance, the room looked clean, but after walking around, it was actually obviously dirty. There was hair in the the bathroom sink and tub, stains on the sheets and pillows, and lint everywhere that gave me the impression that it had not be dusted or vaccumed in a long time. Additionally, in the morning, I discovered that the microwave in the room did not work, the TV had weird green spots, the shower curtain rod had exposed screws, and the bed sheets were torn or the seems were busted open. I should also note that you hear everything going on around you. I could hear the people in either room beside or above me moving around, closing or opening doors, or talking in the hallway. On the whole, it was a gross and unpleasant stay. I would not stay there again or recommend it to others.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Antigo, Wisconsin
Senior Contributor
30 reviews 30 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“clean, comfortable”
5 of 5 stars Reviewed 28 November 2011

My husband and I have stayed here a number of times when visiting our daughter & family in the area. Staff is always friendly, rooms are spacious and squeaky clean. There's a decent sized pool with a hot tub. Within walking distance of the Great Dane Pub & Restaurant - yum!

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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honolulu
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“comfortable and cheap...what else would you want”
4 of 5 stars Reviewed 23 September 2011

very nice hotel. room was clean and neat. they have free internet. a shuttle took me to the airport for free and since it was not available when i arrived, they paid for a 45 minute cab ride to my conference.

it was a full suite with a full size fridge and basic utensils. I was only there for 3 days so i didn't use that stuff much

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oshkosh, Wisconsin
Senior Contributor
33 reviews 33 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Indifferent Staff, Nice room”
3 of 5 stars Reviewed 19 July 2011

We had confirmed reservations for 3 rooms for our group. One room was to have two beds, but the staff said they had no two bed rooms left, so they had apparently given that room to someone else. They apparently do not understand what a confirmed reservation is. The other two rooms were fine. The staff was not rude, but was indifferent and did not seem inclined to try to resolve other small issues.
The room was fine, very clean and a comfortable bed. They also had a kitchenette area with Microwave, sink and refrigerator along with some basic kitchenware. There is no breakfast, but have a little area where you can buy packaged foods to eat in your room.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Alabama
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Comfortable beds, nice staff”
4 of 5 stars Reviewed 13 June 2011

I have stayed here many times when I visit Madison. The staff have always been very nice. The beds have different types of pillows making it easier to pick the right one for you. The hotel rooms are always clean upon arrival. My only complaint is there is no housekeeping done while you stay there, which means no one empties the trash or replases the towels. You can get fresh towels and coffe packets from the front desk area and empty your trash in the hallway garbage can. I think for the price, which has gone up over the years, minor housekeeping should be included.

Make sure you visit the Great Dane Microbrewery just down the street. It has excellent beers and food!

  • Stayed May 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Candlewood Suites Fitchburg

  • Candlewood Suites Madison
  • Candlewood Madison
  • Madison Candlewood
  • Madison Candlewood Suites
Address: 5421 Caddis Bend, Madison, WI 53711
Price range (per night):* INR7,605 - 9,395

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