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BEST WESTERN PLUS East Towne Suites – reviews, photos

2.5 of 5
4801 Annamark Drive, Madison, WI 53704
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BEST WESTERN PLUS East Towne Suites
Ranked #32 of 61 hotels in Madison
3.5 of 5 stars 69 Reviews
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69 reviews from our community

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chicago
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Good for business stay”
4 of 5 stars Reviewed 30 January 2012

I stayed at Best Western East Towne Suites for a business conference at the Alliant Center. I choose the hotel for it's low price and location. The location was easily found off the highway 90/94 and about 20mins from the Alliant Center. The hotel also is close to the Madison airport. The hotel is close to lots of shopping and places to eat. The outside of the hotel makes it look like it is a run down place, but inside there are new carpets througout and the place is mostly clean. The room was a good size with a small living room and desk separte from the bedroom area. The bed was one of the most comfortable I've ever stayed in, which made it hard to have to leave early! It was a great night sleep though!! The hotel also has a wonderful pool area. Best I've ever seen for a hotel at this price! The pool water temp was very good considering it was freezing outside. The jaccuzzi was nice, but too hot actually! The beakfast was excellent! All hot food and good juice. I would definatly stay here next year for the conference - if the price is still low.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clear Lake
1 review
1 helpful vote 1 helpful vote
“Cold, undrinkable water, and smoky”
1 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

When we went into our non-smoking room it smelled like an ashtray. We asked to be moved to another room and was. However, the room had no heat turned on and it was about 25 degrees outside. The wall heater must have had some elements burned out as we sat with our winter coats on and watched a WI basketball game and shivered. When I turned on the bathroom faucet black, dirty stuff came out. Looked like the faucet had not been used for SEVERAL weeks. The water cleared up after 10-15 seconds but would not drink the water because we did not know what residue was still in the water but was not obvious. After about three hours the room was still very cold so we asked to be moved again. We were but this room also had the heat turned off and was very cold but figured what the hell - apparently that was the way it was going to be.

Apparently the basic rate included a single queen size bed. As we have a king at home and am used to the room we asked for a king. They wanted twenty more dollars to "upgrade" to a king.

We are senior citizens and are on our way to Florida for a couple of months and have traveled extensively and this is the first review I have ever written. I would recommend all travelers to avoid this motel. However, I will say the breakfast was pretty good.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lancaster, Wisconsin
Senior Reviewer
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Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Real nice place to stay”
5 of 5 stars Reviewed 29 December 2011

The rooms are good size and the beds are just fine. For you smokers, Wisconsin is a smoke free state so get a balcony suit or ask for a room by the outside door. They have a free hot breakfast that is real good. Pool is refreshing and hot tub is nice and warm. I was worned not to go out shopping by myself at night as it is not safe in this area in the evening.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask spidy1000 about BEST WESTERN PLUS East Towne Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Top Contributor
249 reviews 249 reviews
Reviews in 117 cities Reviews in 117 cities
130 helpful votes 130 helpful votes
“Fine Base in Madison”
3 of 5 stars Reviewed 26 December 2011

This is a perfectly convenient and acceptable base for visiting Madison, although it has clearly seen better days (those days were in the 1980's). it is well-maintained and our rooms were large and clean. Access to downtown and the University is easy. There is plenty of on-site parking and many chain restaurants and suburban shopping nearby. It is also very easily accessed from the highway. Rates are not particularly cheap given the creeping shabbiness but Madison is a rather accomodation expensive city by midwestern standards.

  • Stayed November 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask UKbanker33 about BEST WESTERN PLUS East Towne Suites
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Rochester, NY
Senior Contributor
36 reviews 36 reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
“A bit shabby”
3 of 5 stars Reviewed 25 October 2011

This is a very convienent hotel to stay at if you need to be on the east side. Since I was working in Milwaukee and Madison this was an easy commute and avoided the downtown traffic. The Hotel has seen better days. The sheets were pilled, but that is really the only negative. At this price point, you get what you pay for. This BW is not fashionable or sparkly, it is clean enough, but it was decorated in the 1980's. Your dining options in the area are the normal restaurants available at any Mall-TGIF, Outback, Red Lobster. Madison has great restaurants, they are not located by this hotel. As I said earlier, only stay here if you need to hop on 90/94 early.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about BEST WESTERN PLUS East Towne Suites

  • Best Western Madison
  • Madison Best Western
Address: 4801 Annamark Drive, Madison, WI 53704
Price range (per night):* INR4,082 - 6,990

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