The staff is great! We stayed there throughout the summer and were always treated as if it was our first stay. The entire facility was very clean and very well lmaintained. Good parking and very good amenities. Special mention should be made of Aaron who through the years has been invaluable to our firm.

We ended up at this hotel (now named the Magnuson Grand Hotel) after purchasing from one of those "surprise" sites where you get the name of the hotel after you book. There aren't a ton of hotels in the area, so it wasn't really a surprise.

The location is kind of strange. It takes a little backtracking on the frontage road to get to, but not terrible. Once we arrived and got out of the car, the freeway noise became apparent. Check-in was smooth. We requested and received a room facing away from the freeway. Noise was not an issue.

Pretty much your average hotel room. It was clean. Beds were comfortable, each with three pillows of varying firmness to match our tastes. Our daughter's pack and play fit perfectly between the beds. The bathroom was clean as well, complete with complimentary soaps and two sets of towels.

There was wireless internet available, along with a wired connection at the desk. The speed measured about 10Mbits/sec down and 2Mbits/sec up. Not shabby.

The breakfast was decent and included scrambled eggs, make-your-own waffles, toast, bagels, cereals, yogurt, coffee, milk, juice, etc. I personally had a waffle and a mug of coffee. They tasted very good. They didn't seem to be cleaning the tables regularly, though, as they had crumbs on them.

We did not make use of the pool or workout facilities as we stayed for only one night and were busy with other business in town.

I have just a couple of complaints and observations:
-The bulb in the light just inside the door of our room kept flashing every 10 seconds or so even though we'd switched it off. I don't know whether it was the switch, the bulb (it was a CFL) or a combination of the two. I ended up taking the bulb out of the socket for the night.
-The upholstery on the back of the desk chair in our room had a rather large rip along the seam. Not a big issue, but something I noticed.
-There was no ice machine on our floor (4th), but it looked like there was disconnected plumbing by the vending machines where one used to be. There was an ice machine located by the elevators on the first floor. I didn't check the other floors.

All-in-all, our experience with this hotel was good. I wouldn't hesitate to stay here again.

Came there with a large group, check in very unorganized front desk staff not able to handle group, even thou they knew we were coming. We booked months ago and told what they offered but upon check in things changed, like Happy Hour Free Popcorn, Breakfast was awful, why have a hot breakfast without any meat, must be owned by foreigners. Location is bad to far from anything, you think they would offer more to make up for that. Upon check out I made comment to front desk staff about being unhappy, they said it's under new management and they made all these changes. Didn't offer nonething for being unhappy. This hotel will not see our group coming back.

Had a large group check in, keys for rooms done ahead of time. Front desk and general manager Paulette Friske was great to work with. Loved the Happy Hour in the evening and the best breakfast in any hotel we stayed at. Great job keep it up.