staff were all friendly, hotel was super clean, breakfast was good, met all my expectations.

This hotel was magnificent. Staff was super nice during every shift I encountered, always willing to please the guests. Rooms were very clean and the jacuzzi is big and very inviting. Special thanks to Aaron the hotel manager for making out stay a memorable one. Will definitely come back any day!

The one thing we didn't like was the breakfast. Could improve on that department.

Our room smelled disgusting, very musty and stale, perhaps it was previously a smoking room. The pool was ok, nothing fancy, but the hot tub smelled moldy and dirty. There was hair (from the previous guests) in the tub and on the bathroom floor. We didn't sleep well as the matresses were uncomfortable and the pillows flat. The popcorn in the lobby was nice. The hot breakfast was good, but like another reviewer mentioned, I was suprised that there wasn't some sausage or bacon to go with the eggs!

My mother and I stayed at this hotel for 3 days. It was a very hot week (heat advisories), and I was really looking forward to air conditioning, but the room we were given didn't have an a/c unit that worked properly (it blew out cool air, but not cold air, which was needed in the 90+ temperatures with humidity). Since my mother is 70 and disabled, I helped her to the room and lugged all of our stuff in before discovering that the a/c wasn't working (all a/c is off in the rooms when they're not occupied, so it was initially quite hot in the room). I went to the front desk and was given another room. The second room had fine a/c, but the room safe was not working (the panel had been torn off and there was tape on it to keep it in place). I'd borrowed my husbands netbook for the trip because I knew the rooms had safes and although normally I might hide the computer in my car without a safe, it was far too hot to be able to do that. The desk clerk, after a long wait, came up and tried the safe, but couldn't get it to work either, and she said that there was no one there to fix it. I ended up checking two other rooms and one had a safe that didn't work and the other didn't even have a safe. The desk clerk was pleasant, and said she'd try to look for another, but it took so long for her to help the first time, and it was getting late and we hadn't eaten dinner yet, so finally I told her that we'd stay in the room for the night and would change to one with a/c and a working safe the next day, and I asked her to take off the room safe fee for the night. I then had to carry the netbook with me when we went out, which although it's not heavy, was not fun in the heat and while helping my mother. We also didn't totally unpack since we knew we'd have to move, so that wasn't ideal. The next day a different desk clerk gave me a room to try, but again, no working safe. She then tried to find one that did, but couldn't. She was going to have me go back downstairs with her to give me other keys, but I told her that I'd wait in the room for her to find one (I'd left my mother alone all of this time). After quite a wait she called me and said that she and the manager had checked all of the available rooms (and there must have been quite a few since not that many people staying there during the week we were there), but none of them had a safe that worked. None of them!? So we stayed in the room, and they let me keep the netbook in the hotel safe (which meant I had to wait at the desk every time I wanted to leave it or pick it up). On the second day as we were going out in the early afternoon the manager asked if we wanted someone to come and fix the safe in the room, but since my mother didn't want anyone to go in while we were out that wasn't feasible, and I asked why we weren't told that someone could have fixed the safe earlier in the day since we'd been there quite awhile. The manager, whose first name is Aaron I believe, was rather rude and said that I should have known someone could come and fix it since I'd been told the day before that the person to fix it wasn't there that day. Am I supposed to know their maintenance schedule? Since I had many interactions with the clerks and with the manager, they could have easily said to me when they could send someone to fix it, but they didn't say anything at all.
Now while this is not earth-shaking stuff, what is interesting to me is that they charge $1 per night per room for room safes that don't work. Most people aren't going to make a fuss about such a small charge, but when you add it all up across all rooms, they're making quite a bit for something that they don't actually have.
There weren't too many other issues with the hotel, although the tub didn't drain.
On the good side, the breakfast was nice, and the guy who was there all three mornings was very friendly and helpful. But for me that isn't enough, so I'd have to say that I wouldn't stay here again.