I am in town for a 2 month business engagement and decided to book this hotel based on its relatively low price ($45/night - given for a "long term" stay) and the positive reviews here in TripAdvisor. Honestly, after staying here for just 3 nights,I had to check the reviews a second time just to make sure I had the right hotel. Giving this hotel 2 stars is quite generous in my opinion. I emphatically disagree with the previous reviews posted here in TripAdvisor. Let me explain the issues so that future guests can make an informed decision:
1) Smell - The places smells. You notice it immediately when you walk in to the lobby. And...it never leaves. I have stayed at Extended Stay brand hotels before and there is usually the smell of cooking that eminates throughout the hallways...but this was MUCH worse. Honestly...its gross. They need to get some air freshners.
2) Cleanliness - I really don't understand the previous reviews. The carpets throughout the hotel are stained. The walls are scuffed, knicked, etc. The room itself also smelled (see above). I had to buy 2 air freshners just to get my room tolerable. Worse, I had an ant problem. I placed some food on the night stand while watching TV and within minutes, I had ants running all over the place. Gross! In addition, the sheets and bedding looked "worn." They weren't even a crisp white color. You don't want to know what I saw when I took the pillow case off the pillow. This place is nasty!
3) Room - The room makes the Motel 6 look like a Ritz. The bedding is substandard. The tables, chairs, and kitchen are all in need of replacement. I went out and bought sheets and a pillow to use since I was not convinced that the bed was clean.
4) Noise - The walls are razor thin. I got to enjoy a lovely conversation between a man and woman while they watched TV last night...and they are in the room next door! Seriously, these have to be the thinnest walls in any hotel I have ever stayed. Plus, whenever the couple next to me moved around the room it shook my bed.
Overall, I know I should expect less from a hotel that charged me $45/night...but even this seemed ridiculous given the general cleanliness issues.
- Extended Stay Madison
- Extended Stay America Madison
- Madison Extended Stay
