When we walked into the hotel we were immediately floored by an overpowering citrus aroma from a cleaning agent they use. That's okay, it merely means to me that they have cleaned recently, and that is a good thing. Check-in was smooth, and we went to our room within 10 minutes.
When we walked into the room, it smelled a bit stale. I couldn't quite figure that out. The rooms were clean enough, the baths were clean, the kitchen was clean. Everything seemed to be all right. But when we went to bed, there it was! That stale smell, only now it was more powerful.
I finally figured it out. Clean rooms, clean baths, clean sheets, but the blankets and the bed covers were way overdue for dry cleaning. The staff had changed the sheets and towels routinely each and every day, but had never bothered with the blankets. They smelled like somebody had sacked out on top of them every day for a year. Not a stench of BO, but it was this morass of human odor that had built up over time.
Outside of that the hotel was nice, the staff was pleasant, and the pool was clean.
The breakfast food was good, and there was no other unpleasantry.
OK Marriott! Time to review the cleaning lists!

This was my first time at a Residence Inn. Although our stay was only for 1 night, I would definitely consider staying here for extended trips. The rooms are a 1 bathroom king-bed suite with a sitting area and kitchenette (stove-top, refrigerator, sink, microwave, dishwasher, plates, and silverware) in the corner.

No complaints at all. Front desk staff was welcoming and friendly. The room was very clean with new linens, carpeting, and some new furniture. The appliances and cupboards are a little dated, but that would not stop me from coming in the future.

Breakfast was provided for us on Saturday morning. The buffet offered pancakes, make your own waffles, scrambled eggs, potatoes, oatmeal, and a variety of drinks and cold cereal. The food was just fine... it wasn't made-to-order fresh, but it was good for a hotel buffet.

Free wireless internet. I also saw a computer that was available for use near the front desk in the lobby.

Location also offers a pool, exercise area, and basketball court. However, I did not use any of these facilities, so I cannot comment on them.

Free parking, and there were plenty of open spots to choose from.

I think pets are allowed.

My wife and I statyed at the Residence Inn for 6 months. We are from Athens GA and I was here on a 6 month assignment with my company. I can't say enough good things! Being so far away is difficult, but we felt right at home. The management and entire staff go above and beyond to exceed your expectations. My wife had to go home for 2 weeks due to an emergency and they even took care of our dog!!!! They took care of her during the day while I was at work. Now where do you find that? The breakfast and social hours are wonderful. Lot's of places to go and see. We will definately come back to Madison just so we can stay here. We have become a part of the family. We are truly going to hate leaving.

We have been here for over 2 weeks and have not had any problems with staff,rooms,service or other guest.The breakfast and eve socials are excellent and help with the budget,however if you prefer to dine out there are many great choices close by.I have never felt more at home in any hotel. Yes it could use some updating but it is clean.Staff report that hotel will be getting updated starting next month.