We stayed at this hotel as part of their "Experience Madison" Package. We upgraded to the club level and found that every ammenity was worth the upgrade. We enjoyed the club lounge and met some wonderful people there. We received a great welcome gift, complete with a couple beers from a local brewery, and a gift certificate to use at the Capital Chophouse for dinner, which was one of the best meals I have ever had. The shuttle service was very prompt and the drivers were great. The breakfast in the morning in their restaurant was excellent and all of their staff (from the front desk, to the bar tenders and wait staff) were all so friendly and did everything they could to make sure you were enjoying your stay. I would recommend this hotel to anyone who is visiting the Madison area, I know we look forward to staying here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 February 2012
It is great you truly had a wonderful experience in Madison, I’m glad you were able to take advantage of our package and enjoy all of the amenities that come with it. I will be sure to pass on your fantastic comments regarding our staff to the appropriate department managers. Thanks again for your great feedback. I look forward to seeing you again in the future.
Best Wishes,
Katie Johnson
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC