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Radisson Hotel Madison – reviews, photos

3.0 of 5
517 Grand Canyon Drive, Madison, WI 53719 (Formerly Radisson Inn Madison)
Hotel amenities
Radisson Hotel Madison
Ranked #43 of 61 hotels in Madison
3.5 of 5 stars 82 Reviews
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82 reviews from our community

What travellers say about this hotel
  • Sleep number bed(6)
  • Very nice(3)
  • Continental breakfast(3)
Traveller rating
    18
    31
    16
    12
    5
Only show reviews for Family (15) | Couples (23) | Business (28)
Date Rating
Chicago, IL
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Average in almost every way”
3 of 5 stars Reviewed 17 January 2012

I have stayed here as part of a Radisson promotion during.

Pros:
- Conveniently located to shopping and other commercial sites
- Jacuzzi and the pool is nice and enjoyable as long as it is not too crowded
- Reception desk services was great and very helpful.
- Bathroom was clean but, not very modern/updated

Cons:
- The "sleep number bed". I was told this is an air mattress but if you 2 kids are sleeping in one bed then they really feel as a trampoline. One person moves the other feel it in a heartbeat.
- Breakfast. Maybe my expectations were too high during the christmas week, but it was very lackluster. I can't complain because I got a great deal, but can you say holiday in express?
- Toilet seat was probably made for an elementary school and they used the surplus for this hotel. I mean seriously have you looked at the size of this thing LOL?

Hopefully the above summary can be helpful, but overall it is a very average hotel somewhere between a Holyday in Express and a Courtyard.

Room Tip: Don't go with the sleep number bed
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ucipass about Radisson Hotel Madison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadManager, Front Office Manager at Radisson Hotel Madison, responded to this review
24 February 2012
Thank you for your feedback about our hotel. I like the way you summarized your overall experience from your recent visit with us. We have many opportunities to improve the overall condition and appearance of our hotel, in addition to our breakfast selection. I am pleased to tell you that we will begin our hotel-wide renovation this Spring, and will resolve all of your complaints about the rooms, sleep number beds, and bathrooms. (We will be like a "brand new" hotel by the Fall!) We just introduced a new restaurant menu for Basie's Restaurant & Lounge and expanded the complimentary breakfast buffet! I hope you come back often to see our progress and improvements!
Brendan Eichsteadt
Rooms Division Manager
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Kaukauna, Wisconsin
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Excellent Value!!”
5 of 5 stars Reviewed 2 January 2012

Stayed NewsYears Eve. From Check in to Check out everything was wonderful. Shannon at the Front desk was friendly and helpful with directions and tips. Room was clean and we loved the sleep number bed. Bathroom was small but the shower had amazing pressure. Bar was nice to have on site as we can just park the car and walk. Many places within walking distance. Heard they are going to remodel, this will make this place even better. We will stay again.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask auctioneerDePere about Radisson Hotel Madison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadManager, Front Office Manager at Radisson Hotel Madison, responded to this review
24 February 2012
Thank you for the great feedback about your experience over New Year's! We are privileged to have been a part of your New Year's experience, and I hope you remember us next year when you celebrate!
Brendan Eichsteadt
Rooms Division Manager
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1 review
“Fun Time at the Radisson”
5 of 5 stars Reviewed 13 December 2011 via mobile

Had a great time at the Radisson. The Hotel was very clean and all of the staff was very friendly through out our whole stay. We all had fun at the pool and the restaurant had some amazing food. Not to menation that the hotel was close West Towne.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HouseWife01 about Radisson Hotel Madison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadManager, Front Office Manager at Radisson Hotel Madison, responded to this review
24 February 2012
Thank you for your feedback about the pool, and our restaurant. I am sure our staff will appreciate your candid comments when I share this with everyone! Thank you again for staying with us, and please let me know if there is anything we can do when you come back to Madison to visit!
Brendan Eichsteadt
Rooms Division Manager
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San Francisco, CA
Top Contributor
59 reviews 59 reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“Better than expected”
4 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

Had to book a hotel at the last minute and the lowest price I could find on-line for a double room was $107, so we bid on Priceline and got it for $85. Didn't spend time in the hotel except in the room which was clean and was better than fine. (For me, "less than fine" is the type of place where I don't want to take my shoes off in the room.) The outside of the hotel isn't very appealing, but the room was much nicer than the outside of the hotel. Didn't have the breakfast or use the pool, so can't comment on that. Good value for the Priceline price we paid.

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Ask TravelgalCathy about Radisson Hotel Madison
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RadManager, Front Office Manager at Radisson Hotel Madison, responded to this review
24 February 2012
It was our pleasure to accommodate you during your visit to Wisconsin's Capital City! I hope when you come back you can experience more of the amenities and services we have to offer!
Brendan Eichsteadt
Rooms Division Manager
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Marlton, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“exteriors can be deceiving”
4 of 5 stars Reviewed 13 September 2011

When we first arrived at this property we were initially disappointed. It appeared that the hotel may have been taken over by Radisson from another chain. The exterior was dark, sparse and unappealing. However, upon entering the location was very pleasant, upbeat and apparently recently updated. The breakfast buffet (complimentary) was good and located in one of their restaurants rather than a separate room containing the buffet. Overall, this property was a good value for the price.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask stampedefollower about Radisson Hotel Madison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadManager, Front Office Manager at Radisson Hotel Madison, responded to this review
16 September 2011
Thank you for your recent response about your visit to our Radisson Hotel in Wisconsin's Capital City! I value your business and comments. It was our pleasure to accommodate you during your visit, and I will be sure to share your kind remarks with our entire staff!
Sincerely,
Brendan Eichsteadt
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Additional Information about Radisson Hotel Madison

  • Radisson Madison
  • Madison Radisson
Address: 517 Grand Canyon Drive, Madison, WI 53719 (Formerly Radisson Inn Madison)
Price range (per night):* INR5,648 - 8,444

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