I recently stayed at the Howard Johnson in Madison and received a very pleasant surprise in the form of "excellent customer service." Victoria who works at the front desk, was very pleasant, courteous and more importantly went out of her way to assist me in getting into the meeting room to get set up for my training the next day. Even when the front desk got very busy, she assisted each customer with a sincere smile and willingness to help. Thanks for the great customer service experience.
- Madison Howard Johnson
