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Howard Johnson Madison – reviews, photos

2.5 of 5
3841 East Washington Avenue, Madison, WI 53704
Hotel amenities
Howard Johnson Madison
Ranked #47 of 61 hotels in Madison
3.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    12
    16
    15
    4
    14
Date Rating
Milwaukee, Wisconsin
1 review
“customer service at it's best”
5 of 5 stars Reviewed 10 February 2012

I recently stayed at the Howard Johnson in Madison and received a very pleasant surprise in the form of "excellent customer service." Victoria who works at the front desk, was very pleasant, courteous and more importantly went out of her way to assist me in getting into the meeting room to get set up for my training the next day. Even when the front desk got very busy, she assisted each customer with a sincere smile and willingness to help. Thanks for the great customer service experience.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask cherylld7851 about Howard Johnson Madison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Wiganowsky, Public Relations Manager at Howard Johnson Madison, responded to this review
23 April 2012
Thank you for taking the time to provide us with feed back. This gives us a opportunity to give you the quality of service that you desreve. We would like all of our guest to have a great experience here at the Howard Johnson Plaza Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, New Hampshire
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great Value”
3 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

This hotel is very dated, but for the money it's a great value. Rooms were clean; had a problem with the drain in the bathtub but it was fixed promptly. The singing chef/shuttle driver was a plus!! Convenient to airport; about a 15-minute drive to the Capitol. Although a continental breakfast is included, we opted for Einstein Bagels across the street.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask DLS01 about Howard Johnson Madison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Wiganowsky, Public Relations Manager at Howard Johnson Madison, responded to this review
25 April 2012
Thank you for taking the time to provide us with feed back. This gives us a opportunity to give you the quality of service that you desreve. We would like all of our guest to have a great experience here at the Howard Johnson Plaza Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
“Great - will stay here again”
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

The room was great. Clean, well-outfitted, comfy beds, little to no ambient noise from outside the room. The facilities were truly impressive for the price: large pool, hot tub, game room...

We were never able to make the wi-fi work in the room. We never tried in the common areas.

Desk staff were excellent. The dude serving breakfast, however, was totally over the top, singing, forcing conversations on bleary-eyed people. This would have probably less intrusive at lunch, but pre-coffee it was a little too much.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Leif P about Howard Johnson Madison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Wiganowsky, Public Relations Manager at Howard Johnson Madison, responded to this review
25 April 2012
Thank you for taking the time to provide us with feed back. This gives us a opportunity to give you the quality of service that you desreve. We would like all of our guest to have a great experience here at the Howard Johnson Plaza Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stevensville, Maryland
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Very average, good price, kids loved it”
3 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

Stayed one night around the holidays while visiting friends in Madison area. The hotels is in a busy shopping area just off interstate but the price was right, especially for a place with an indoor pool.They also had a game room and hot tub--so the kids were thrilled. Room was just okay, very typical fare. An a la carte breakast was being offered in lieu of the continental the day we stayed--wasn't very good. The staff were pleasant and there's ample parking. For a short stay with kids I'd do it again.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask kelcarib about Howard Johnson Madison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Wiganowsky, Public Relations Manager at Howard Johnson Madison, responded to this review
25 April 2012
Thank you for taking the time to provide us with feed back. This gives us a opportunity to give you the quality of service that you desreve. We would like all of our guest to have a great experience here at the Howard Johnson Plaza Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great place for price and excellent service”
5 of 5 stars Reviewed 25 December 2011
1
person found this review helpful

I stayed 3 nights at Christmas time and paid about $45 a night. The couple employees I encountered were very nice but a special thanks to Victoria. She always went out of her way to assist me with any questions. Rooms are big enough, fridge and micro. If you want HD TV then you are out of luck but with price who cares. Older motel but seems to be kept up good. Breakfast and also bar/restaurant. Not fancy place but if you are watching your budget I would recommend.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask 66Peter2006 about Howard Johnson Madison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Wiganowsky, Public Relations Manager at Howard Johnson Madison, responded to this review
25 April 2012
Thank you for taking the time to provide us with feed back. This gives us a opportunity to give you the quality of service that you desreve. We would like all of our guest to have a great experience here at the Howard Johnson Plaza Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Howard Johnson Madison

  • Madison Howard Johnson
Address: 3841 East Washington Avenue, Madison, WI 53704
Price range (per night):* INR3,914 - 5,480

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