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Howard Johnson Express Hot Springs – reviews, photos

2.0 of 5
400 West Grand Avenue, Hot Springs, AR 71901
Hotel amenities
Howard Johnson Express Hot Springs
Ranked #28 of 37 hotels in Hot Springs
2.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    2
    3
    4
    14
    10
Date Rating
Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
“Never again, stay somewhere else.”
1 of 5 stars Reviewed 6 November 2010
1
person found this review helpful

We made reservations for a 5 day stay and only stayed there for 20 minutes. Yes, it was that bad. The room had cigerrette burns and stains on the carpet, water damage and peeling paint in the bathroom, the tub had enamal worn away, and the room had a terrible smell of deodorizer that burned my throat after about 5 minutes. If you have allergies or sensativity to prefumes, stay away from this place. We requested another room, which was no better and when we removed the pillow cases it had yellow saliva stains on every pillow. There was no manager on site until the following moring and the representative was not helpful. We checked in around 3pm and refused to stay there. We left after 20 minutes and in the parking lot was some guy loitering sharpening his MACHETE. The stairway is open for anyone to walk around in and it smelled like urine. The pool looks more like a big water fountain and the water slide that they advertise is made of concrete. The place is no value at all. We found an extended stay hotel about 1 mile away for only $10.00 more per night and it was very clean, comfortable, had a functioning kithenette, pots and pans, secured building, workout room, and stocked pantry. We learned a valuable lesson. Always read hotel reviews and make sure you know what the cancellation and refund policy is for the hotel. The Howard Johnson had a non-refundable policy since we booked in advance. We were able to get it cancelled, with much persistence. Also, Howard Johnson's Corp. headquarters can't do a thing for you because each location is independantly owned.

  • Stayed October 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Hot Springs, Arkansas
1 review
“stay somewhere else”
2 of 5 stars Reviewed 26 September 2010

the pictures were very misleading. the "lounge" is a thirty year old bar attached by a doorway with no bathroom of it's own - go back into the hotel. the 'restaurant' closes at 2:00 p.m. and doesn't resemble the picture by any stretch of the imagination and by the cleanliness of the rest of the place i vote no. extremely noisy - both traffic and people in rooms. i feel sorry for the people that run it because they are really nice! that's the only good thing i can say.

  • Stayed October 2009, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Go anywhere but here, no matter what the cost!”
1 of 5 stars Reviewed 1 August 2010

Upon arrival on a business trip with 8 other colleagues, reservations were incorrect. Elevator broken and previous bugs had not yet vacated the premises. Psycho clock set for wake up at 5 am went off at 3 am flashing 5:00. Went to our vehicles for early meeting to find that one (brand new) of our trucks had been broken into and stripped. Three other vehicles were also vandalized and robbed. Never again will we stay here.

  • Stayed July 2010, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask SRN about Howard Johnson Express Hot Springs
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memphis
1 review
“t he service was terrible”
1 of 5 stars Reviewed 23 July 2010

customer services was terrible, employee had an attitude and refuse to assist/i was told to assist myself and to take my own trash to the dumpster. my husband and i refuse to let anyone or anything to ruin our anniversary. if only word could express, it was terrible. i did call in an complaint. we had to go and get our own towels and we were also told there was no one working to assist us. (no maid services or housekeeping). one other thing the rooms we got looks nothing like what i saw on the internet. please be not deceived. it was terrible i can't express this enough. i wouldn't recommend anyone to go to this hotel. we were on the third floor and the elevator went out. it was too hot to be climbing stairs, it was terrible. from memphis tennessee

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask blockmemphis about Howard Johnson Express Hot Springs
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texas
1 review
“Pool was wonderful but other than that don't expect much!”
3 of 5 stars Reviewed 26 June 2010

the kids had a blast in the pool. Slide & waterfall was so much fun & we even liked it. The hotel was very old & needs to be remodeled. The elevator smelt musty & quit working while we were there so we used stairs. Room wasn't that clean & bathroom was very nasty. The neighborhood wasn't too good b/c we seen at least 3 homeless people digging in the trash.

  • Stayed June 2010, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Howard Johnson Express Hot Springs

  • Hot Springs Howard Johnson
  • Howard Johnson Hot Springs
Address: 400 West Grand Avenue, Hot Springs, AR 71901
Price range (per night):* INR4,865 - 6,207

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Howard Johnson Express Hot Springs
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