Well I was returning from a play with my sister and sick brother. The lady at the front desk was but she gave us a room on the top floor. Well my brother started vomiting and getting a high fever we went to the ice machine it was broken. So we used the ice bucket as a vomit bucket. The beds were terrible too the sheets smelled like pee and they were sticky.so we called the front desk and they said they were closed. So when we got checked out we got a call saying that they are charging us for the ice bucket. Oh and the shower and toilet didn't work. Don't stay here never stay here stay on the street instead.

Stayed here for 2 weeks due to my husbands job. We travel with much luggage as we are away from home for months. Anyway the rooms are quite small, but clean and well stocked. The housekeeping staff was tremendously astounding. I felt like family here even though noone knew us we were treated so great. Mrs. Connie if you get this message thank you for a wonderful stay. We had our pet with us and she was more than welcome also. Thank you to all of the Best Western staff in this area.

We arrieved no problem our room was ready. They have no elevator so asked to be on first floor no problem the switched it around so we could be on the first floor. The room appearance was over all just ok. When my son went to bathroom and turned on the light a sound from the fan crickety sound we just laughed I thought it was a short in the wireing but then found out it was the fan. Then of course we were trying to settle in and seen the door to adjoining room would not lock correctly. Got the lady from the front desk and she looked at it -she stated I wonder why not one ever brought this to our attention- Me and my mom said some one had they just didnt do anything about it. When we went to bed that night our main door was our night light. you could see all the way around the door with light from the hall comming in.? My kids feet turned green I think from the old carpet in the place. This place needs a update badly. Staff was over all really nice. The breakfast was okay -frozen waffels,bread,bagels,biskets frozen, sausage gravy, and egg disks, fruit, ect ....
Will not stay here again It needs a update big time. This was just a place to sleep if you need to.

I have to say this was the worst hotel I have ever stayed in. The rooms were freezing, the lights didn't work, the remote for the TV was missing batteries and worst of all I found poop in my bed. Yes, actual human poop that seemed to have been there for a long time, which leads me to believe the maids rarely thoroughly clean the room. Upon alerting the staff and showing them the mess, they changed rooms immediately, which was just as cold and was missing a remote. I feel that the manager upon being alerted of the feces situation should have immediately offered some sort of discount for this atrocity. Although conveniently located, I would never recommend this establishment to anyone.