disappointed, disgusting, we arrived at the Club after 7-hour journey. Our guide was booked us to staying over night in the Club Hill and informed that the Club where we stay very old (old fashion). My husband would love to see the British relics still at an altitude of 6204 thousand feet above sea level. I feel little bit worried, especially when I know just US who staying at the hotel (Club) that night makes chilling my feet. feeling sinister, what I felt was right. moment we arrived at the hotel lobby, with our clothes as tourists and using flip-flops. reception staff are NOT very welcome. They just looked at us from head to toe. Yes we did not look neat after 7hours journey, but it's not polite at all.
1. they are not welcome when they see us just In dressed tourists and flip-flops after we had a beautiful day in Unawatuna Beach
2. My husband SHOULD NOT be talking to our tour guide in the BAR area (which is empty place) due to wearing only shorts (knee). They ask to leaved the room.
3. when my husband talked to our tour guide. all the staff dressed in old british colony we just stood around and listened to our conversation. (Very weird and creepy)
when we entered the bed room, they give a room with 2 single BED 1920th. As a married couple I was very disappointed. and tried to get 1double bed. We knew the hotel was EMPTY. but they give a room with 1double bed but with a smaller room, cramped, musty smell, the bed cover is probably the same age as the building. So we stay in a 1st room they are offering.
as we Knew we are in the Hill, They not provide air conditioning in the rooms and we could be understandable. Suddenly they turn on the heater and provide hot water bottle to bed. but the air temperature at this time in Sri Lanka is not too cold, so our room is very hot. even though we've turned off the heater and open the windows we still can not sleep. We try to call receptionist to ask maybe they have fan but ......... Nothing happen.
restaurant? they call themselves the old fashion club, so they make the rules if we want to dine in with DRESS CODE is a BLACK TIE. then we are happy to wear it. We hope to get that something special equivalent to what they are rule what we have to wear. but again again very disappointing. floor staff with staff aristocratic style, like a robot and wearing white gloves, make me lose appetite. when present the main course with soiled gloves got splattered red wine and other sauce.
And the food are not better then the other WARUNG Steak in Asia.
WIFI,,, dear Club. i know you keep with you as CLUB The oldest establishment in the Hill. but it would be better if you realize that TIMES has been developed.wherever we always find a place that provides FREE WIFI facilities. although a small shop on the corner. or in my CLUB where we are coming from.
if i have to unload my story about this CLUB. I do not think it would be quite a place. I just hope the workers at CLUB HILL will be more to learn what it means hospitality. do not just learn from the ghosts, ghost that has been there for hundreds of years, you would also like a ghost, no manners as a receptionist. cocky and arrogant.
Spotting for guests who want to check out in the morning at 6:00 am, you will not see anyone in the lobby, just a dark room, the phone is not pick up. you have to lift your own luggage from the old hall Club to the 1st floor. and opened the lobby door when our tour guide arrived.
I would never intend to return there, for the reader hopes will not have to waste your money to stay here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC