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COMO Shambhala Estate – reviews, photos

5.0 of 5
Banjar Begawan, Desa Melinggih Kelod, Payangan, Bali 80571, Indonesia
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COMO Shambhala Estate
Ranked #2 of 3 hotels in Payangan
4.5 of 5 stars 100 Reviews
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100 reviews from our community

What travellers say about this hotel
  • Personal assistant(6)
  • Yoga classes(5)
  • Spa treatments(3)
Traveller rating
    75
    13
    5
    2
    5
Only show reviews for Family (8) | Couples (58) | Business (0)
Date Rating
Paris, France
Senior Contributor
22 reviews 22 reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
“the gym and breakfast”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Well worth all the raves - I loved it and will be back (but of course I have comments). I'm going to focus only on BREAKFAST and THE GYM (to not repeat other reviews):

1) breakfast: is fascinating, a highlight of the day and really takes you places no hotel breakfast has ever taken you before. You are a long way from a Hilton breakfast buffet: it is all a la carte and in terms of content there is no concession to the waffles crowd - it is all about interesting raw food and unrefined choices, including a porridge made of young coconut that is incredibly filling and makes you feel virtuous. Perfect after a strenuous 7 aim hike followed by yoga. The only problem is that you get one item from each category and they try to be very strict about this. We had a major drama because we wanted extra fruit and none of the breads, but this was not possible. At the price point people are paying, they should just let guests eat what they want.

2) the gym: this is really the only major point at which this spectacularly gorgeous and well-appointed place lets the guest down. The gym is very much an afterthought, a rundown space with a crumbling floor and equipment that is antiquated and breaking down - not what one would expect of a health-oriented establishment really. The main strength-training equipment is a creaking and ancient multi-gym and some rather low-weight dumbbells. Limited stretching mats. For cardio, just two treadmills, a cross-trainer and a rowing machine (all pretty dated). There is a TV screen to be shared by all the cardio machines and two headsets that are supposed to work at distance but did not. It rained constantly and we were disappointed we couldn't get good workouts in the downtime.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask superdeluxe about COMO Shambhala Estate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliManager, General Manager at COMO Shambhala Estate, responded to this review
27 February 2012
Dear Superdeluxe,

Thank you for your review on TripAdvisor. I am happy to read that on most accounts your visit to COMO Shambhla Estate was "Well worth all the raves", and that you plan to return.

I would like to apologise that your request at breakfast to replace breads with more fruit selections was not handled with more grace and poise. Replacements and substitutions are not normally any problem at The Estate, and we are so sorry this turned into what you call "a major drama". Please trust that we have taken the necessary steps to ensure that when you do return, and future guests to COMO Shambhala Estate visit as well, they will enjoy their dining expoereicne without out any hindrance caused by personal requests.

Regarding your comments about our gym, with views into the Ayung Ridge, occupies its original space within The Estate. One of our missions at COMO Shambhala Estate is to encourage a holistic approach to fitness and wellbeing. As such, I do hope that despite the weather, you were able to experience some of our other fitness venues such as our yoga and Pilates pavilions. It was a shame that it rained so much during your stay and that you did not have the opportunity to try our rock climbing wall, outdoor jungle gym, or, the best cardio workout we offer here - "The Estate Walk"! All of the equipment at our gym is just 5 years old, and we do have plans to upgrade the machines in the near future. I personally feel your review of our gym is somewhat unforgiving, but humbly accept your comments in the spirit that you intend them. They will certainly contribute to a better product when the time comes for us to upgrade our facilities.

Once again, I thank you for your valuable review, and we sincerely look forward to welcoming you back for your return stay with us.

Siincere regards,

John W. Halpin
General Manager

COMO Shambhala Estate
Banjar Begawan, Desa Melinggih Kelod
Payangan, Gianyar 80571
Bali, Indonesia
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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“One Of The Very Best”
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

In my opinion at least. My wife would not necessarily agree and I'll come onto that in a minute. For me, it's probably in the top 3 hotels I've ever stayed in.

The concept is very much geared towards a health retreat where you go to relax, recuperate, and if you want to you can go for endless treatments and diet plans for de-toxing and all the rest of it (yoga, pilates, massages to your hearts content). All of this in a remote jungle setting with terraced gardens and enticing paths and lead off down the valley, temping you to stroll down and have a bit of an explore.

The property is divided into 5 residences, each with about 5 rooms in them although this isn't really particularly descriptive as all feel quite separate. We stayed in Wanakasa, in a room which looked out over the jungle valley below. The room was 3 sides of windows opening out into the Jungle. Stunning. There was an outside day bed, outside shower and bath. Bathroom had two sinks as you'd expect. It really felt like you were in the middle of the jungle but in a "I want to relax and enjoy it way without having to hike miles". Shared pool, which when we were there in July was ours and ours alone. Wasn't the warmest if truth be told.

Service was exceptional from the moment they picked us up from Alila Villas Soori. People you'd never met knew your name but it didn't feel creepy as it can in some other places. They just smiled and went on their way.

Food was probably the best I've had in any hotel anywhere. Interesting Balinese menu, and all geared up to healthy eating, e.g. you had to ask for the drinks menu! We were on our honeymoon and paid no attention to the amount of health points we were scoring. Our deal included all food so you can really kick back and relax. Booze wasn't included and wine is no doubt expensive. Tip here: order by the glass, because provided you order about 2 you practically get a whole bottle - like I said, everyone is lovely.

Activity wise we took it pretty easy: couple of massages, pilates in a studio overlooking the jungle valley and a stroll down the valley to the river below which is well worth doing (people do white water rafting here, but in all honesty it's not what you'd really call white water on the stretch we saw at least) but it's all about the location with a river cut deep into the jungle valley.

On reflection we went there for relaxation and food (that was one of the reasons I booked it) and it excelled. Can't recommend it enough.

What You Might Like..
- Service
- Food
- Room had an old colonial feel to it - dark wood, tasteful furniture
- Pool in our residence

But.. it's not necessarily for everyone. What you might not like...
- Jungle noises! You're in the middle of it and if you're not the biggest fan of knowing that there's load of creepy crawlies moving around outside your room (even if you can't see them!) then being in a five star room on stilts over a jungle valley may not be your cup of tea
- Outside shower as it was not walled off. Very much exposed. For some this will be a bonus, for others, not so much

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fatmansan about COMO Shambhala Estate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“came home so rested after our stay”
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

My partner and I were in desperate need of rest and wellness after a hectic and stressful year. We stayed 4 nights at the Como and wished we booked 7 nights. The gardens were incredible. Tended to by hand which was amazing. When we arrived my partner had terrible sunburn from our stay in Seminyak. The very kind staff took him to meet one of the gardeners who cut him some fresh aloe vera from the garden. The kitchen staff then prepared it for us to keep in our room and use daily....it doesn't get any better than this. Felt like we were in heaven. The service was beautiful and always on hand whenever we needed. The food was so healthy and delicious - want to learn how to cook like this at home.
Our treatments and health consults were so rejuvenating and insightful. Could keep going on and on.....
The only areas we would do next time is book the style accom above the basic. The basic level rooms were lovely, old and more traditional. A little dark, so we felt more inclined to want to get outside. If we wanted more relax time in our villa I think next time we'll splurge and try the next level. The other area we felt could improve was that the fresh vegetable and fruit juices to be included in the accom packages that include all meals. We were unable to eat 3 courses of meals each day and were happier to have 2 courses and some fresh juices. The juices were charged as extra.
Apart from that - this wellness hotel is stunning. Peaceful, glam wellness. Thanks Como - we'll be back.

Room Tip: Would splash out and book higher than the basic villa - it will be worth it.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask vconnect2 about COMO Shambhala Estate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Paradise!”
5 of 5 stars Reviewed 22 January 2012

Excellent food, spa treatments, accommodation, activities and staff!

Room Tip: If you prefer ultra-modern choose the retreat villa accommodation, otherwise experience the more tra...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask never2tired2travel about COMO Shambhala Estate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Manicured jungle & great food. Not for spa junkies”
3 of 5 stars Reviewed 12 January 2012
6
people found this review helpful

The room are OK for its price tag. Food is really good. Estate itself is the best part of it – large, beautiful, daily hand-manicured by dozens of people.

However I do NOT recommend Como for real spa junkies, ie people who go for spa programs and experiences. The spa menu is short. The group classes are limited.
Most strange absurd thing: they have a small aqua-massage pool, but allow guest to use it only with group class (every other day, oversubscribed) or with personal instructor (for $170/hour). I had 2 day discussion with 5 people before they “granted” me access for 1 hour without personal instructor.

Bottom line: go to Como if you just want to relax in jungle. Do not go if you are looking for spa-rich experience similar to Kamalaya and the likes.

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask OKmsk about COMO Shambhala Estate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliManager, General Manager at COMO Shambhala Estate, responded to this review
16 January 2012
Dear OKmsk,

Thank you for your comments posted on TripAdvisor recounting your recent visit to COMO Shambahla Estate.

I am pleased to see that you found the accommodations a good value, you enjoyed our thoughtful cuisine, and our environmental and landscape care. It truly is a labour of love the entire team share maintaining this lovely estate.

I very much appreciate that you have taken the time to share your experience with fellow TripAdvisor readers. I regret that you found our holistic approach, and small group scheduled classes were not to your personal preference. Let me assure you that our smaller sized classes are purposely so, in order to ensure that our guests are accorded attention and guidance throughout their stay. We also offer Estate Walks, Pilates, Yoga, Wellness talks, Gym Circuit Training, Meditation, and Guided Rice Field Biking, in addition to the Aqua Therapy class you mention. All sessions are intimate and guided.

COMO Shambhala Estate is a holistic wellbeing retreat and therefore we do not offer long lists of treatments, which may appeal to the 'spa junkies' you refer to in your post, rather we have a menu comprising deliberately-chosen therapeutic treatments, individually selected for their specific benefits by our consultant specialists for each guest.

If your travel plans allow for you to re-visit COMO Shambhala Estate, please do let me know. We would be delighted to plan for your personal goals and offer you a truly 360 degree holistic wellbeing experience.

Sincere regards,

John W. Halpin
General Manager

COMO Shambhala Estate
Banjar Begawan, Desa Melinggih Kelod
Payangan, Gianyar 80571
Bali, Indonesia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about COMO Shambhala Estate

Banjar Begawan, Desa Melinggih Kelod, Payangan, Bali 80571, Indonesia
Price range (per night):* INR21,529 - 56,088

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