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Holiday Inn Express Suites Independence – reviews, photos

2.5 of 5
19901 E Valley View Parkway, Independence, MO 64057-1597
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Holiday Inn Express Suites Independence
Holiday Inn Express Suites Independence
Holiday Inn Express Suites Independence
Holiday Inn Express Suites Independence
Holiday Inn Express Suites Independence
Holiday Inn Express Suites Independence
Ranked #3 of 15 hotels in Independence
4.0 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    26
    11
    3
    5
    4
Date Rating
Columbia, Missouri
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Holiday Inn Express on E. Valleyview Parkway is excellent”
5 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

The customer service at this hotel is the best. I have been traveling for the company for seven years and prefer this hotel when in Kansas City. It ia an easy access off of Interstate 70 and has many major restaurants accross the street. The staff are very friendly and helpful. They go out of their way with looking up directions and just plain answering questions. It is my best hotel experience in Kansas City. The Independence Mall is accross the Interstate, and a large movie complex, so there are many things to see and do from this hotel's location.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
27 January 2012
Thank you for your many visits and for taking the time to review and recommend us. Please don't hesitate to let us know if there is anything we can do to make your future stays more enjoyable.
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Little Rock
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not just another Holiday Inn!!!”
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

We (couple with adult daughter)arrived exhausted after a full day of driving and sightseeing (Atchison, Kansas - Amelia Earhart's home and then the Harry S Truman sites) at this bright, warm hotel, a welcoming receptionist offering delicious cookies and ready coffee in the alcove near the breakfast room. Everything looked new and inviting. What a beginning! Our room (305) did not disappoint - big, comfortable and warm - bathroom shiny, impeccable and warm - did I mention that it was really cold outside? The next morning frost covered everything. Our "continental" breakfast was anything but - it had everything, including pancakes. The big test - coffee - was perfect.The 3 of us agreed that we were glad we had booked for 2 nights and didn't have to move on. We were going to get to stay another day in this great hotel (and we are regulars at Holiday Inn, but this one outdid itself). Oh yes, it was very easy to find coming off the I-70, and really was non-smoking.

Room Tip: Looked to us as if all rooms must be good. We were happy with a high floor (there is an elevator) as...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Rachel43 for Independence
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth Jacobs, General Manager at Holiday Inn Express Suites Independence, responded to this review
21 January 2012
Thank you so very much for your loyalty to Holiday Inns and for sharing your wonderful review. Our brand motto is "Great Hotels Guests Love" and everyone here works hard to make sure that is true here. I'm glad you and your family were able to relax and spend time together during your recent visit. We hope you will give us another opportunity to serve you the next time you are in the area.
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St. Louis
1 review
“Large Group Stay”
5 of 5 stars Reviewed 4 January 2012

We brought our High School Soccer team to this hotel for the State Tournament in November. If was an awesome experience; the rooms were nice and the beds comfortable. The desk staff was more helpful than we could have ever hoped! Continental breakfast was good and the foyer was roomy for team meetings and pre-game meeting areas. The experience was more than we could have hoped, staying in numerous hotels around the state of Missouri with large groups for one thing or another...we have had the expereince of seeing many. Hospitable, accomidating, clean and comfortable - what else do you need?!

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
6 January 2012
As I said earlier, we do love having teams stay with us, thanks sharing your comments here. I'm glad you were happy with the accommodations and service we provide and will be happy to welcome you back the next time you are here.
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Midland, Michigan
1 review
2 helpful votes 2 helpful votes
“A WOW at the Holiday Inn Express - Independence”
5 of 5 stars Reviewed 4 November 2011
2
people found this review helpful

Recently, I traveled to Independence, Missouri on a business trip. I arrived on a Sunday afternoon from Michigan tired and hungry since I hadn't had any time to eat before I came to the hotel. I asked the very nice young man at the front desk if he happened to have any cookies. He said no but that he would make some for me and asked if I would prefer the chocolate chip or the double chocolate with the pink sprinkles. I picked the chocolate chip. About 25 minutes later that very, very nice young man delivered warm, fresh cookies directly to my door. It was a wonderful experience and I will definitely come back.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
11 November 2011
Thank you, Kathie, for taking the time to write and post your comments and rating. There's just something special about warm cookies, isn't there? Joseph and the rest of our team really enjoy making happy memories for our guests, and I will be sure he gets the recognition he deserves for being mentioned here by you. We look forward to the next time we can welcome you back.
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Columbia, Missouri
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“When in Kansas City”
5 of 5 stars Reviewed 2 November 2011
1
person found this review helpful

Made a trip to Kansas City 2010 and found this hotel in Independence Missouri. Very nice, clean facility, and courteous, helpful staff..

  • Stayed December 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Denstu about Holiday Inn Express Suites Independence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenneth Jacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
4 November 2011
Thank you for your review and five star rating. I'm glad you were happy with your decision to stay with us and look forward to serving you again the next time you are here.
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Additional Information about Holiday Inn Express Suites Independence

  • Holiday Inn Independence
  • Independence Holiday Inn
  • Holiday Inn Express Independence
Address: 19901 E Valley View Parkway, Independence, MO 64057-1597
Price range (per night):* INR5,983 - 8,835

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