We were a group of 12 people who visited Upper Deck
Resort situated at Lonavala for lunch on 18th March 2012.
They have a parking area at Gurukul School, Tungarli, from
there we were picked in two Scorpios, believe it or not half
way mark I thought of retuning as it was quite a roller coaster
ride due to rugged road. The nicely maintained vehicles
added to lot of comfort. Anyways, once we entered the resort
gates, all my agonies and discomforts were over, I must say
my decision of retuning half way would have not given an
opportunity to see HEAVEN ON EARTH, that is why elders
say, “Abrupt decisions is always going to cost you”.
Now the moment we entered we were greeted with smiling
faces, and the welcome drinks we already felt at “HOME”.
This afternoon will be the most memorable, peaceful and
comfortable day TILL DATE,
The environment, cottages, food, and service were
impeccable. Ultimately spending few hours were not enough;
the staff has recommended visiting in the peak monsoon
season, which is end of July to mid September. “WE WILL
SURELY VISIT” probably with a larger group to spend at
least 4 nights.
I will surely would want to enjoy the birds chirping early
morning to wake you, as described by the staff, instead
of the damn alarm in Mumbai, the fresh UNPOLLUTED
OXYGEN, which is free of cost (in Mumbai we have to pay
Above all the Deliciooooous, exotic, lip tickling food as I
am a GREAT FOODIEEEEE, the only thing that upset and
disturbed us their were a group 5 people, I suppose were
there for lunch, seemed to be educated, but behaved like
uncivilized people and were so unruly in their behavior, that
such people should be banned to enter and spoil others
memorable food, service and the hospitality extended from
the ENTIRE TEAM at the resort.
We also noticed “Mahindra Vehicle Manufacturers Ltd.”
conference going on & the entire conference crowd was
extremely well mannered, professional & sophisticated.
We were extremely happy to see such nice people around
except for the 5 people who were cribbing for small things..
So friends if you want to see “HEAVEN” ON EARTH DO
NOT MISS THE OPPUTUNITY TO VISIT UPPER DECK
RESORT AT LONAVALA. !!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 March 2012
Dear Mr. Holekar,
Report response as inappropriate
Thank you very much for choosing our property for your group lunch on 18th March, 2012 and for taking out your valuable time to write a great feedback.
We are really glad to know that you enjoyed the lunch and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.
The view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms. You can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.
The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc..
As regards to your disappointment towards the group of 5 people, we would certainly try to take care in future to ensure that there is no such inconvenience to our highly valued guests like you…
We have shared your feedback and words of appreciation with our team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.
Let us know regarding your next visit.
Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.
Upper Deck Family is eagerly waiting to welcome you.
SAURABH J BAMANE
E-mail : firstname.lastname@example.org
This response is the subjective opinion of the management representative and not of TripAdvisor LLC