We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Cloud9 Hills Resort

Cloud9 Hills Resort – reviews, photos

208, Pragati shopping centre, Lonavala 400097, India
Hotel amenities
Cloud9 Hills Resort
Ranked #27 of 47 hotels in Lonavala
3.5 of 5 stars 14 Reviews
Which Lonavala hotels are on sale?
See hotels
Write a Review

14 reviews from our community

    Trip type
Traveller rating
    5
    3
    2
    0
    4
Date Rating
Mumbai, India
1 review
2 helpful votes 2 helpful votes
“Pathetic experience .... terribly maintained property”
1 of 5 stars Reviewed 9 October 2011
2
people found this review helpful

one of the worst experiences of my life... great location but horribly maintained ( i cannot call it a property)... the only saving grace was the courteous staff... non exsistant swimming pool... pathetic rooms .... the walls were leaking buckets and by morning we were sleeping in water beds... thanks for not charging us any extras for the water beds... were shifted to their best bungalow after a lot of haggling and wasting our entire day which was full of bed bugs/ insects etc ( we could not sleep for 2 nights we had to stay there as the money was already paid and we had guests from out of india leaving on sunday night) we dread the conditions for the other people staying there.... just 1 word of advice "A V O I D "

Room Tip: NON... all the cottages are terrible except the one( and they have only one of these) shown on websi...
See more room tips
  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask anarsana about Cloud9 Hills Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
1 review
2 helpful votes 2 helpful votes
“Location ! Location ! Location ! thats it”
3 of 5 stars Reviewed 27 August 2011
2
people found this review helpful

please keep in mind that we visited during the rains monsoon season so in maybe in the summer it would be completely different.

Be advised that the fog was very dense at times and recommended to not go out of the resort after 7pm as the fog is very dense and there is not light. So no driving after 7pm.

when you first start on the ambyvalley road i was very impressed that at almost every 1km or so there are clear boards marking cloud9 resort. So it really brings your hopes up.
But once you arrive you realize that its basically individual cottages plus reception/dinning area plus a swimming pool the size of a jacuzzi plus a viewing point. So it leaves a lot to be desired.

The resort is very funnily engulfed in a confusing mix of open boundried plots and very lavish bungalows. And its quite interesting because its technically in the middle of no-where as there is nothing around it.

THE GOOD
the views are just breathtaking. And i have traveled abroad and was shocked to see the similar greenery, peace & scenery.
It depends on the Cottage you take, but either way you see a giant hill in front of you or just see the vast expanse of greenery of further hills.
since its on ambyvalley road, the drive is superb!
all the waterfalls and viewing points are on this road so even more perfect.
Amby valley is just at the end of the road.
There is an off road through the hills to a Fort or some Mahindra Members only resort.
The lookout point at the end of the cottages on the hill is amazing to just sit and spend hours staring at the vast expanse.

THE BAD
the reception/Dining Area is very basic almost like a Dhaba.
Food is Only Veg and in my opinion is just basic. This is a bit let down because there is no a-la-carte menu and you have to eat whatever is cooked. Also because of the remote location, you cant even go out for meals.
There is no picnic area or activities area (there is a garden with swings but not usable)
swimming pool is very basic and about 10ft by 5ft maybe.
Either you stay in your cottage or just go and eat or sit on the viewing point. that is it. no activities.

the rooms is very relative to what you get.
as the rooms are varied (luxury on the top of hill, several cottages in line on hill, 2 cottages at entrance of property, bungalows) . Most of the rooms are structurally bad and require immediate renovation as they were made using wood which is rotting away.
In short, The rooms are liveable but leave a lot to be desired. what bugged me the most was the shower head. it was very bad, the water was spraying in all directions.
how much of an effort could it be to just buy even a cheap but functioning shower head. though the water was hot. But since its an instant geyser, the water gets cold in the middle and you have to wait.

For all above reasons, I felt it was overpriced in terms of what i provided!

Overall it is definitely worth a visit as the location is just too good. I have not come across anything like this because even ambyvalley is in a valley so the view is not so far. This is on a hill so the combination of greenery, fog & altitude is amazing combination.

But dont expect any thing else! just go for the view/location & your cottage.

Room Tip: ask them for the new Concreted Cottages not the wooden ones
See more room tips
  • Stayed August 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask ObsessiveCritic about Cloud9 Hills Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Felt like on Cloud 9”
5 of 5 stars Reviewed 17 August 2011
1
person found this review helpful

I stayed here from Aug 13th to 15th 2011 with a family of 21 and it turned out to be a perfect family reunion for us. We stayed at their new 3BHK Bungalow no.1 which has all the amenities. It has a grand entrance with lawns on both the sides. A big hall which has 2 big sofas from where u get a panoramic view of the Amby valley road. The hall has a chess board, Table tennis, Cricket bat, Dining table, attached bathroom and a room followed by Sauna and Steam bath rooms.. Each room has a T.V.(Sony bravia 32"), A.C. and a bed & can accomodate 5 ppl easily. It also has a hugh lobby(Perfect for taking pictures).
The best part about this bungalow is the living room which has a 72 MM BENQ projector with Philips DVD player & speakers. U can play music(the loudest you can), Watch movies, dance and play cards. The only probelm was every room had a small water leakage which i am sure will be taken care of in the near future. Also the tarriff was on the expensive side.
The food was decent. Can't complain much. They had organised special events in the evening( only on weekends) with a DJ party.
Overall we had a fantastic stay at Cloud 9. If you are planning for a family reunion/throwing a party, this place would be an ideal choice.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask imashesh about Cloud9 Hills Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Senior Contributor
21 reviews 21 reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Good location”
4 of 5 stars Reviewed 5 August 2011
2
people found this review helpful

we stayed here for a night during peak summers yet the place was so cool and pleasant it was unbelievable. The location is good with individual cottages. almost all cottages have a spectacular view though the top most are the best but most expensive too. The hotel is all vegetarian which is a drawback if your a non-vegetarian though the veg food was pretty good too.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask PrajaktaM about Cloud9 Hills Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
1 review
2 helpful votes 2 helpful votes
“Experience staying in a Cloud”
3 of 5 stars Reviewed 17 November 2010
2
people found this review helpful

I saw some mixed reviews on this resort and could not make up my mind whether this was worth taking a risk on a long weekend which is hard earned. However since Lonavla is the worst exploited tourist destination where millions of people flock on weekends esecially during the rainy season it has kept away some of the people who love tranquility and peace in midst of nature. So although there are a lot of hotels in lonavla they are in and around the busy and crowded area of Kumar resort junction, finding a resort where you can hear the drop of a pin is hard to find. Cloud 9 is one such resort located at a beautiful spot, on the way to Amby valley. Located on Amby Valley city road, 4 kms after Lion's point, and 8 kms before Amby valley, at a height of 1500 ft above Lonavala which gives a good view and cool experience.
Although as rightly mentioned in some of the reviews, the cottage rooms are too small, but are well furnished and are probably just enough for a couple but not for a family with kids. The area around the cottages has good garden space. The resort has quite a lot of rooms located at a height above the cottage rooms which are delux rooms and ther are slightly bigger. We were luck to get a 1bhk bunglow which they also offer on rent which can give good space to live with your family. These are generally family cottages and are well maintained too with space to park your car, small lawn to play etc.
The service is decent and the food was good enough. The best part was the tandoor where they cooked hot tandoori rotis which my son freaked out on. They have buffet which is included in the package. The tariffs look expensive but since they are the only resort in that area which is located at a good spot, they are charging the premium.
We were fortunate to get rains and experince the clouds which changed the entire mood and brought a cool breeze which cooled off that night too.
Overall not a bad place to explore, specially away from the mad rush in lonavla. Please venture only if you have a vehicle and mind you the ghat has some steep turns to watch out for. You can visit Amby valley and only have the pleasure of seeing it from outside as it has restricted access. It is about 8 km from the resort. There is one adventure park close to Amby valley where you can spend some time and money too :-)
Its got a bumpy jungle ride in open jeep and some remote controlled cars for kids. Unfortunately the cars were not availble when we went.
Best time to visit is in rainy season (only in weekdays as weekends are crowded in lonavla) or just after rainy season after the bushy dam fever is over so that you can drive smoothly past that stretch.

  • Stayed November 2010, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask chetan74 about Cloud9 Hills Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Cloud9 Hills Resort also viewed

Citrus Hotel Lonavala
4 of 5 stars 109 Reviews
Lonavala, Maharashtra
CHECK RATES! ABS:HotelCheckRates-d1584942?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Resort Silver Hills
4 of 5 stars 25 Reviews
Lonavala, Maharashtra
Fariyas Resort Lonavala
3.5 of 5 stars 115 Reviews
Lonavala, Maharashtra
CHECK RATES! ABS:HotelCheckRates-d1149743?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 47 hotels in Lonavala, ranked by popularity »

Been to Cloud9 Hills Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Cloud9 Hills Resort

208, Pragati shopping centre, Lonavala 400097, India
Price range (per night):* INR3,500

Owners: What's your side of the story?

If you own or manage Cloud9 Hills Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing